3.6 HR

Question 1

HR objectives

Answer 1

Employee engagement and involvement, Talent development, Training, Diversity, Alignment of values

Question 2

Internal fact on HR

Answer 2

culture, other dep, funding

Question 3

External factors on HR

Answer 3

Economy, laws, ethical and environmental issues, tech

Question 4

Hard HRM

Answer 4

Employees are seen as a resource

Question 5

Soft HRM

Answer 5

Employees are the most important resource

Question 6

Labour turnover

Answer 6

How many people are leaving the business within a given time period

Question 7

Labour productivity

Answer 7

How effienct the workforce is, how much there producing in a day

Question 8

Hackman and Oldham - job design

Answer 8

Skill variety, task identity, task significance, autonomy, feedback

Question 9

Span of control

Answer 9

Number of people who report directly to a manager (wide or narrow)

Question 10

Centralised

Answer 10

All decisions are made by senior managers at the top of a business

Question 11

Decentralised

Answer 11

Shares out authority to each individual branch

Question 12

Delegation

Answer 12

Giving responsibility to people below you

Question 13

HR flow

Answer 13

people moving in, around and out of the business

Question 14

Taylor

Answer 14

Piece rate pay

Question 15

Maslow

Answer 15

Hierarchy of needs

Question 16

Herzberg

Answer 16

Two factor theory - hygiene and motivating

Question 17

Financial methods of motivation

Answer 17

Piece rate, salary schemes, commission, performance related pay

Question 18

Non financial methods of motivation

Answer 18

Flexible working, job enlargement, job enrichment, empowerment, teamwork

Question 19

Employee employer relations

Answer 19

Successful relation maximises cooperation and minimises potential for conflict.