3.6 HR Flashcards

1
Q

HR objectives

A

Employee engagement and involvement, Talent development, Training, Diversity, Alignment of values

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2
Q

Internal fact on HR

A

culture, other dep, funding

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3
Q

External factors on HR

A

Economy, laws, ethical and environmental issues, tech

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4
Q

Hard HRM

A

Employees are seen as a resource

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5
Q

Soft HRM

A

Employees are the most important resource

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6
Q

Labour turnover

A

How many people are leaving the business within a given time period

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7
Q

Labour productivity

A

How effienct the workforce is, how much there producing in a day

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8
Q

Hackman and Oldham - job design

A

Skill variety, task identity, task significance, autonomy, feedback

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9
Q

Span of control

A

Number of people who report directly to a manager (wide or narrow)

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10
Q

Centralised

A

All decisions are made by senior managers at the top of a business

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11
Q

Decentralised

A

Shares out authority to each individual branch

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12
Q

Delegation

A

Giving responsibility to people below you

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13
Q

HR flow

A

people moving in, around and out of the business

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14
Q

Taylor

A

Piece rate pay

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15
Q

Maslow

A

Hierarchy of needs

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16
Q

Herzberg

A

Two factor theory - hygiene and motivating

17
Q

Financial methods of motivation

A

Piece rate, salary schemes, commission, performance related pay

18
Q

Non financial methods of motivation

A

Flexible working, job enlargement, job enrichment, empowerment, teamwork

19
Q

Employee employer relations

A

Successful relation maximises cooperation and minimises potential for conflict.