User Engagement Flashcards
1
Q
4 basic user engagement scenarios
A
Onboarding, Feature discovery and adoption, Troubleshooting help, deeper learning
2
Q
User engagement components
A
Welcome mat - programmatic
Guidance center - declarative
prompts - Declarative
Popovers - Programmatic
Empty state - Programmatic
Field-level help - Declarative
Setup assistant - programmatic
Walkthrough - declarative
3
Q
Types of prompts
A
Floating (9 positions)
Targeted (connect to a page element)
docked - stays in place, use for longer messages, embedded videos, use while working
4
Q
A
5
Q
A
