1.4 Flashcards

(33 cards)

1
Q

what is a contract ?

A

a legal agreement between a business and an employee

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2
Q

what are the 4 main types of contract

A

-part time
-full time
-job share
-zero-hour contract

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3
Q

job share meaning

A

when 2 people share a full time job

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4
Q

part time meaning

A

a form of employment where people work less hours per week than people with a full time job

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5
Q

zero hour contract meaning

A

a business does not have to give any person work at all and the employee doesn’t have to accept any work offered to them

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6
Q

full-time meaning

A

a contract where the employee will work a minimum number of hours each week

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7
Q

outsourcing meaning

A

when a business uses another business to make part of its product or provide part of its service

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8
Q

+ of outsourcing

A

cost savings

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9
Q
  • of outsourcing
A

business may lose influence on quality control

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10
Q

what is redeployement

A

when a business move or redeploy staff around a business according to business needs and demands

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11
Q

redundancy meaning

A

when the skills of current employees are no longer required and the role no longer exists

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12
Q

dismissal meaning

A

when a worker is fired from a job

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13
Q

trade union meaning

A

a trade union is a represent of a group of employees who negotiates with the employer on their behalf

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14
Q

+ of employee representation

A

allows managers and leaders to gain an understanding of issues affecting them

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15
Q
  • employee representation
A

unsucessful employee representation can lead to strikes and industrial action, which can affect reputation and productivity

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16
Q

good employer-employee relations (2)

A

-employees feel valued and trust their employer
-employers understand views of employees improving the decision making process, which minimises mistakes

17
Q

influences of employer-employee relations (3)

A

-skill set of employees
-culture of the business
-size of the business

18
Q

forms of employee representation (2)

A

-trade union
-works council

19
Q

which years did the Winter of Discontent happen ?

20
Q

internal recruitment meaning

A

when a job position is advertised to people who already work at a business

21
Q

external recruitment meaning

A

when a business looks for new people outside of the organisation

22
Q

benefits of having an effective recruitment process (4)

A

-high productivity
-high quality output
-good customer service
-staff retention

23
Q

why is training a workforce important (5)

A

-increased productivity
-ability to deal with change in technology
-increased motivation
-high quality output
-staff retention

24
Q

delegation meaning

A

involves the passing of authority to employees further down in the hierachy

25
span of control meaning
the number of people who directly report to a supervisor or manager
26
hierarchies meaning
the levels of layers in a management
27
centralisation and decentralisation
refers to the decision making power within the business and how this power is held by employees
28
centralised business meaning
decisions are made by managers and then shared with subordinates
29
decentralised business meaning
decision making power is distributed throughout employees
30
tall organisational structure meaning
a hierarchy with a long chain of command (smaller span of control)
31
flat organisational structure meaning
fewer layers of command (wider span of control)
32
matrix organisational structure meaning
when a employee is reporting to more than one supervisor
33