1.4 - Recruitment and Training Flashcards
(28 cards)
What is recruitment?
Recruitment is the process of finding and hiring the best person for a job role that needs filling.
What is a job description?
A document outlining the job title, main roles and responsibilities, salary, and other job-related details.
What is a job specification?
A document detailing the qualifications, skills, and qualities required for the job.
What is internal recruitment?
Recruiting someone who already works for the business.
What is external recruitment?
Hiring someone from outside the business.
Give two pros of internal recruitment.
Candidates already know the business
Shorter, cheaper process and motivates current staff
Give two cons of internal recruitment.
Creates a vacancy elsewhere
May cause resentment among colleagues
Give two pros of external recruitment.
Brings in fresh ideas and external experience
Access to a larger applicant pool
Give two cons of external recruitment.
More expensive and time-consuming
Longer induction process needed
What is the selection process?
It involves assessing candidates to find the most suitable one for the job.
What are three methods used in selection?
Interviews
Assessment days
In-tray exercises
What types of interviews can businesses use?
One-to-one interviews
Panel interviews
Telephone interviews (less effective)
What happens during an assessment day?
Candidates complete activities like psychometric tests, aptitude tests, group exercises, and in-tray exercises.
What is an in-tray exercise?
A candidate is given a list of tasks in a realistic work scenario and must prioritize them and suggest actions for each.
Why might a business recruit based on attitude rather than skills?
Attitude is harder to teach than skills. Positive employees are more motivated, adaptable, and work better in teams.
What is a benefit of recruiting someone with existing skills?
It reduces training costs and helps the employee be productive more quickly.
What is the risk of hiring someone with skills but a poor attitude?
They may be difficult to work with and demotivate others.
What are common costs associated with recruitment and selection?
Advertising expenses
Interview/assessment centre costs
Admin and appointment costs
Time spent interviewing
Why can training be costly for a business?
Training programs, productivity loss during training, and the time it takes for new hires to become proficient all add to the cost.
How does labour turnover affect recruitment costs?
High labour turnover means businesses must repeat costly recruitment and training processes frequently.
What is induction training?
Training given to new employees to help them become familiar with the business and their role.
What are typical elements of induction training?
Meeting colleagues
Tour of premises
Learning procedures, policies, and values of the business
What is on-the-job training?
Training that takes place in the workplace while the employee does their job.
What is off-the-job training?
Training that occurs away from the workplace, often in a classroom or virtual environment.
