Change Management Flashcards
Four Types of Change:
Operational Changes
Strategic Changes
Cultural Changes
Political Changes
Can influence the way dynamic business tasks are led, including the computerization of a particular business segment.
Operational Changes
Occur when the business direction, in relation to its vision, mission, and philosophy, is altered.
Strategic Changes
Influence the internal organizational culture.
Cultural Changes
In human resources occur primarily due to political reasons of varying types.
Political Change
What are the Targets of Change?
Human Resources
Functional Resources
Technological Capabilities
Organizational Capabilities
The nature of work, strategies used, and the different job designs for individuals and groups.
Tasks
Attitudes and skills of the employees along with the human resource management of the organization.
People
Norms of the organization, the values of the organization.
Culture
Operations and information technology to support job designs and machines in systems.
Technology
System of the organization, design features and communication systems.
Structure
Unfreeze-Change-Refreeze Model is proposed by _____ on what year?
Kurt Lewin
1950s
Used as a basis for many Change Management strategies.
Kurt Lewin’s three-step “Unfreeze-Change-Refreeze” model
Founder of Social Physiology
Kurt Lewin
Friction causes changes
Unfreezing
Reduction of forces that support the status quo
Unfreezing
Creation of new behavior
Change
Creation of culture that supports the change
Change