1.4.2 Recruitment, Selection And Training 🕵️‍♀️

Question 1

What is the recruitment process

Answer 1

Needs analysis -
make job description and person specification
- advertise
- collect to read CVs-
shortlist applicants
private - Interview decide and call for references
public- Ask for references Interview and decide 

Question 2

What is the first stage of the recruitment process? why?

Answer 2

1. Identify the vacancy (needs analysis)
   A reduction in hours
   relocation
   expansion
   maternity leave

Question 3

What is the second stage of the recruitment process?

Answer 3

Job descriptions - details All of the aspects of the actual role that needs to be filled
Eg . Salary hours accountability

Question 4

What is the third stage of the recruitment process?

Answer 4

Person specification - trying to find out what kind of person you need for skills qualities and qualifications

Question 5

What is the fourth stage of recruitment

Answer 5

Advertising the position- Job centres

recruitment agencies - If business is able to afford

company website

social media
If you need someone who is more local might as well advertised in a newspaper 🗞 

Question 6

What is the fifth stage of recruitment process?

Answer 6

Collecting application form CVs -

This is good as it’s easier to compare candidates as is the standard forms of all applicants and businesses

however it takes a while to fill-in so may have a low response rate

Question 7

What is a CV? What are the positives and negatives

Answer 7

Summary of employees working life and interest

+ - Potential employees may already have one

❌ it’s not specific to the business so might be hard to judge whether they are the right candidates for the vacancy

Question 8

What happens within the interview stage?

Answer 8

The business needs the applicant face-to-face and asks questions

They can be given situation
A tour
Intray tasks 

Question 9

What is the cheaper way to recruit ?

Answer 9

Online recruitment- applicants and send CVs anytime it’s cheap it’s quicker

you can store data

Question 10

What is internal recruitment?

Answer 10

When the business employ someone from within the organisation

Question 11

What are the positives and negatives of internal recruitment?

Answer 11

✅ Familiar with culture of the business so no need for induction training and lead to an reduction in cost

+ Business knows strengths and weaknesses of employees - less risky

+ can motivate staff as it shows there is more chance of getting a role

• Leaves behind a space to the fill- more work load and time
• limited pool the candidates - lack of new ideas 💡

— May lead to hostility and rivalry within the workforce

Question 12

What is external recruitment?

Answer 12

When you bring somebody from outside of the organisation to fill in a vacancy

Question 13

What are the positives of external recruitment?

Answer 13

New ideas

a large pool of applicants so you’re more likely to find the best and suitable candidate

new employees are normally more motivated

Question 14

What are the negatives of external recruitment?

Answer 14

May clash with work workers and work culture

more risky difficult to judge what kind of person they are just from interviews

more costs with recruitment and training

Question 15

What are the six costs of recruitment?

Answer 15

1. Cost of training new staff - new toys require induction training and formal qualifications are needed
2. Cost of advertising
3. Cost of new staff that don’t want to stay
4. Cost of interviewing - time refreshments
   transport
   documents
5. Decrease in productivity - workers have to be taken out of existing role to help with recruitment

6. Cost of outsourcing

Question 16

What are the three training costs ?

Answer 16

Training course and other resources - have to pay for external training

Loss of output - off the job nothing produced - lower output levels - slow production

Employee leaving - business spend money on worker to train and they leave
Have to recruit people who have been trained - reduce risk

Question 17

What is induction training?

Answer 17

Training given to employees when starting a new job

Question 18

What are the two types of induction training?

Answer 18

on the job training 🏋️‍♀️- training is given in the workplace by employer

off the job training 🏋️- training is taken outside of workplace with external trainer

Question 19

What are the five ways on the job training can happen?

Answer 19

learning from others - asked to look at person doing and copy

mentoring - more experience person advises less experienced person

Job rotation - worker spent time doing one job and another to broaden experience

Traditional apprenticeships

graduate training

Question 20

What are the positives and negatives of on the job training?

Answer 20

Positives - Output is being produced in please actually learn by doing the job
cheaper

Negatives- Output may be lost if new employee makes mistakes

dangerous

stressful if working in a group project

Question 21

What are the positives off the job training?

Answer 21

Positives

Output is not affectedIf mistakes are made

Worker learners are not distracted by work tasks

customers and others are not put at risk

Question 22

What are the negatives of off the job training? 

Answer 22

Expensive you have to pay external specialist to train workers

workers may feel a sense of lack of contribution outputs not been benefited by the business 👩‍💼

takes time to find trainer 

Question 23

What are the four stakeholders that will benefit from training?

Answer 23

Managers- giant high skilled workforce that is more flexible and cooperative Increases motivation 

owners- Productivity will be increased - lower costs - lower prices -Competitive edge

Employees- With greater skills- feel more valued - increases job security less stress

customers- Training will increase of quality of your products produced - increase customer satisfaction