Management Work Group Flashcards
Two or more people with common interests, objectives, and continuing interaction.
Group
A group of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable.
Work Team
A key determinant of group performance
Group Interaction
True or False
Flexibility in group composition is limited.
True
Flexibility in group composition is limited.
_____ must do the best they can with available people.
Managers
Characteristics of a Well-functioning, Effective Group:
- Relaxed, comfortable, informal atmosphere.
- The tasks are well understood and accepted.
- Members listen well and participate.
- People express feelings and ideas.
Benefits of Group Work:
- Builds Essential Skills
- Can finish the task within the “allotted time or earlier”
Essential Skills:
- Communication
- Conflict Management
- Problem-Solving
- Project Management
_____ is composed of members who share the same motivation can be problematic.
Group
Everyone wants to do their own thing.
Task-oriented
Everyone wants to be the boss.
Self-oriented
Too much chatting, not enough work.
Interaction-oriented
_____ has a balance of all types.
Effective Group
Interaction-oriented people are very important as they can _____ and _____ that arise.
Detect
Defuse Tensions
_____ are very important as they can detect and defuse tensions that arise.
Interaction-oriented People