Its all about G

Question 1

Have many countries been successful with e-Government?

Answer 1

Yes, quite a few

Question 2

Has e-Government been fruitful for all parts of society in all countries?

Answer 2

No, only a small part

Question 3

What is one of the main challenges for public sector executives and managers?

Public sector executives and managers are challenged here because traditional communication channels are disrupted and transformed.

Answer 3

Involving and engaging different stakeholders

Challenges to be met Moving interactions to digital platforms raises issues related to all units within a public sector entity and around it: businesses, citizens, NGOs and other public sector entities.

Question 4

What contradicts the UN 2030 agenda target?

Answer 4

Being fruitful for a small part of society

(leaving no one behind)

Question 5

What is necessary for a government to be considered an e-government?

Answer 5

Not maintaining the original structure and operational modality

Question 6

TRANSFORMATION AND OPTIMIZATION

What is the aim of transformation?

Answer 6

To optimize functions of government, citizens and business with means to enhance the ways in which their interactions take place.

This means improving the way in which: services are delivered, knowledge is utilized and policy is developed and implemented. governance is fulfilled.

Question 7

Who benefits from transformation?

Answer 7

Government, citizens, and business

Question 8

What are the ways in which transformation improves?

Answer 8

Service delivery, knowledge utilization, policy development and implementation

Question 9

How long may it take for e-government to fully develop?

Answer 9

Many years

Question 10

What is the primary reason for the low rate of success of e-government initiatives?

Answer 10

Leaders’ wrong formula: e-Government = Technology = Money + Technical Professionals

According to this formula: the top management assumes that they can simply give money and technical professionals to the project manager who, in return delivers an effective e-government system.

Question 11

What is the misconception in the formula e-Government = Technology = Money + Technical Professionals?

Answer 11

Assumption that giving money and technical professionals will result in an effective e-government system

Question 12

What does e-government primarily focus on in many developed countries?

Answer 12

Computerizing existing government business rather than re-engineering or transforming the government

This means, however, that there is still plenty space and opportunity for creation, invention and innovation.

Question 13

What opportunities are there in the field of e-government?

Answer 13

Creation, invention, and innovation

Question 14

What is the success rate of e-government initiatives in many countries?

Answer 14

Remains low

Question 15

Why will e-government projects fail?

Answer 15

Because the key dimension in the term e-government is the government, not the electronic dimension.

Question 16

What is the ingredient most needed in e-government development?

Answer 16

Political leadership , not technical leadership

Question 17

What is the concern regarding people’s faith in politics and political systems?

Answer 17

Widespread concern

Given the great opportunities presented by ICT and in particular the internet, it is hoped digital government will restore the relationship and improve peoples trust and confidence in government

Question 19

What is the goal of digital government?

Answer 19

Restore the relationship and improve trust in government

Question 20

Why is society’s trust and confidence in government important?

Answer 20

For many reasons, Trust is crucial for the legitimacy and stability of the political system If peoples trust in the institutions declines, their willingness to accept government authority will also decline.

Declining trust can be also linked to declining political participation

Question 21

Why is trust important for the political system?

Answer 21

Legitimacy and stability

Trust in government also encourages people to comply with laws and regulations ITS ALL ABOUT POLITICS !

Question 22

What happens when trust in institutions declines?

Answer 22

Decline in acceptance of government authority

Question 23

How can declining trust affect political participation?

Answer 23

Decline in political participation

Question 24

How does trust in government affect people’s compliance with laws?

Answer 24

Encourages compliance with laws and regulations

Question 25

What is necessary for simplifying institutional processes and resolving conflicts?

Answer 25

Powerful political leadership

Without powerful political leadership, there is no way to: simplify existing institutional processes, resolve any conflict of interest among the stakeholders, integrate existing systems and development efforts, standardize and normalize government information systems and share data/information and other information resources.

Question 26

What does powerful political leadership enable in terms of government information systems?

Answer 26

Standardization, normalization, sharing of information