Foundations of ITM — 25% of assessment

Question 1

A large heating and air conditioning company provides each employee with a small computing device that the employees use to track work and accept payments.
Which term refers specifically to this type of device?

Answer 1

Handheld computer

Question 2

What is the major function of a computer operating system?

Answer 2

Computer resource management

Question 3

Within a productivity suite, which method of selecting static data from one application and copying it to another application requires the use of temporary memory?

Answer 3

Copy and paste

Question 4

What are the basic components, in addition to computers, that are required for a local network to function?

Answer 4

Ethernet cards, a common protocol, ethernet cables, and a hub

Question 5

Example of an ethernet card?

Answer 5

Network interface controller (NIC)

Question 6

What is the purpose of a MAC address?

Answer 6

To uniquely identify a computer on a network

Question 7

Which topology implements a network where if the central hub fails, all nodes attached to the hub will also fail?

Answer 7

A star topology

Question 8

A local drafting firm has a secured local area network that uses Ethernet cables to connect to client computers.
After ensuring that the computer is connected to the network, what must a user provide to in order to be authenticated?

Answer 8

A password

Question 9

Many websites keep track of a user’s actions and information. They store much of this information on the user’s computer in a private folder on the hard drive.
What are these very small files called?

Answer 9

Tracking cookies

Question 10

What is the purpose of a universal serial bus (USB) on a laptop or desktop computer?

Answer 10

It allows the computer to connect peripheral devices

Question 11

Which category of software includes programs such as word processors and PDF document readers?

Answer 11

Application software

Question 12

What is the defining characteristic of a part of a system that is considered a point of failure?

Answer 12

It causes everything to stop if it fails.

Question 13

Computer system administrators protect the organization when they require strong passwords to connect to the server, enact policies for safe internet browsing, and install malware-protection software to keep unwanted users and viruses out.
Which term is used to describe this set of practices?

Answer 13

Network security

Question 14

How does a Gantt chart facilitate project management?

Answer 14

It identifies and sequences the tasks of a project.

Question 15

What is the title of the person in the organization who is directly responsible for the setup and operation of the organization’s networks, including hardware and software?

Answer 15

Network administrator

Question 16

On a day-to-day basis, what is the major focus and responsibility of a chief technology officer?

Answer 16

Managing the IT group and designing the IT architecture

Question 17

What is the title of the person within an IT department whose responsibility is to set policies for passwords, create rules for backup and recovery, and facilitate the protection of the data center and computers with the data and information?

Answer 17

Chief information security officer