The Business Analysis Service Framework (2.5%)

Question 1

Identify the following services in the Business Analysis Service Framework (BASF)
4.1.1 Situation investigation and problem analysis

Answer 1

Investigate root causes of problems, identity where a business need exists and shape the project to address this need.

The value proposition:
-State a clear definition of the problem to be addressed and the business needs to be met.
-Define the scope of the work to achieve this.
-Where undertaking a project is relevant to addressing the business issue, clarify in outline the investment objectives and business benefits to be achieved by the project.

Service activities
- The activities required to carry out the situation investigation and problem analysis service are as follows:
1. Investigate the situation and the problem or opportunity
2. Understand the strategic context for the situation
3. Identify and articulate the business needs
4. Define the problem
5. Define the scope of the business change project
6. Define the rationale for rejecting a project proposal

Question 2

4.1.2 Feasibility assessment and business case development

Answer 2

Investigates root causes of problems, identify where a business need exist and shape the project to address this need

value proposition:
State a clear definition of the problem to be addressed and the business needs to be met.
Define the scope of the work to achieve this.
Where undertaking a project is relevant to addressing the business issue, clarify in outline the investment objectives and business benefits to be achieved by the project.

Service activities
The activities required to carry out the situation investigation and problem analysis service are as follows:
1. Investigate the situation and the problem or opportunity
2. Understand the strategic context for the situation
3. Identify and articulate the business needs
4. Define the problem
5. Define the scope of the business change project
6. Define the rationale for rejecting a project proposal

Question 3

4.1.3 Business process improvement

Answer 3

Research, analyse and define current and proposed business processes: apply analysis to identify actions required to implement the revised processes.

Question 4

4.1.4 Requirements definition

Question 5

4.1.5 Business acceptance testing

Question 6

4.1.6 Business change deployment

Question 7

4.1.7 Stakeholder engagement