1.3.1 product/service demand Flashcards

1
Q

product

A

goods + services that the firm provides

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2
Q

goods

A

physical or tangible products

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3
Q

services

A

non-physical/intangible products

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4
Q

marketing mix

A

the combination of the 4Ps of marketing, through which, a firm achieves its marketing objectives

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5
Q

4 p’s

A

price
product
promotion
place

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6
Q

design mix

A
  • the three fundamental elements of product design that must be taken into account during the r&d stage of new product development
  • this will define the characteristics of a product that allow it to meet the needs of the market and make effective use of a business’ resources
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7
Q

function

A

the good or service has to be able to fulfil the primary purpose for which the consumer purchased

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8
Q

aesthetics

A

the look/feel of the product

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9
Q

cost

A

whether or not it is possible to provide the good or service within a budget or at a cost point that will still allow the business to make a profit

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10
Q

social trends

A
  • are changes to the characteristics and attitudes of society over time
  • a business should be aware of social trends and be able to change the composition of its marketing mix, including its product design, to meet the needs of a changing market.
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11
Q

resource depletion

A

the use of natural resources quicker than their rate of replenishment

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12
Q

ethical sourcing

A
  • morality in decision making, inferring doing what is ‘right’, when dealing with and choosing suppliers
  • this can add value to a product allowing a business to charge a premium rate.
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13
Q

b-corp business

A

a global non-profit that aims to make it easier for mission-driven companies to have more of a positive impact

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14
Q

fairtrade

A

making sure all workers have a fair wage + are treated well

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15
Q

organic

A
  • no artificial chemicals or pesticides on the crops/products
  • less processing/no added hormones
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16
Q

what changes are made in the design mix to reflect social trends

A
  • ethical sourcing
  • fairtrade products
  • ethical procurement policy