HR

Question 1

What are the 8 founding values?

Answer 1

1) we work hard, and we reward hard work
2) our brands are the most valuable thing we own
3) we strengthen our communities, one neighborhood at a time
4) great things happen when we listen to our customers and to each other.
5) customer service is our way of life
6) our doors are always open
7) personal honesty and integrity are the foundations of our success
8) our organization is a fun and friendly place where teamwork rules

Question 2

enterprise policy on sexual harassment

Answer 2

no tolerance policy, if an employee comes to you with a situation and asks you not to say anything, you would tell them you are obligated to bubble it up but will keep it as confidential as possible

Question 3

two types of sexual harassment?

Answer 3

quid pro quo (this for that)
hostile work environment (lewd jokes, stories, photos, videos

Question 4

what would you do if the employee asked you to keep a sexual harassment situation anonymous?

Answer 4

tell them you will use as much discretion as possible. thank them for coming to you. let them know you have an obligation to bubble it to the right people

Question 5

Where would you go to look up information about your benefits

Answer 5

benefits central located on the startup page

Question 6

where would you direct an employee who had a question about their paid time off?

Answer 6

personal policy handbook, located on the hub or found in the youdrive

Question 7

what is our PTO policy?

Answer 7

full time employees start with 5 PTO days, then accrue one per month for the first 7 months. total of 12 for first year. on one year anniversary they receive 17 PTO days (10 vacation days/7 Choicetime)

Question 8

if any employee was hired today when would they get health benefits

Answer 8

1st day of their 3rd month (i.e. April 1st)

Question 9

where can you order a new medical card?

Answer 9

united healthcare website or by phone

Question 10

who provides coverage for medical, vision, precription, and dental?

Answer 10

medical - united health care
vision - eyemed
prescription - xpress scripts
dental - delta dental

Question 11

what is the employee referral program and who do you contact?

Answer 11

full time MT - $500
intern - $250
auto detailer - $200
contact: connor foor

Question 12

what is the business case for diversity and inclusion?

Answer 12

• we want our staff to mirror the communities in which we do business
• having a workforce of diversity promotes different thoughts and ideas to generate the best outcome for the business

Question 13

what is a culture?

Answer 13

group of people in shared social tradition (language/beliefs/traditions) born into

Question 14

what is a sub-culture?

Answer 14

group by choice, may include hobby/philosophy/or lifestyle

Question 15

cross culture communication?

Answer 15

communicating with someone culturally different than you

Question 16

how do you build a cross culture communication

Answer 16

develop trust, be open and ask questions, explain why you are interested to know

Question 17

what is a change agent?

Answer 17

someone who spots bad behavior or practice and has the courage to stand up and do something about it (rosa parks)

Question 18

who is on the 24EE regional ethics committee?

Answer 18

Melissa Yuka - HR managaer
Stephen Schector - business manager
Henry Hong - regional vice president

Question 19

who is on the group 24 ethics committee?

Answer 19

faith litke-holt - group 24 HR manager
tom cantilli - vp of finance
scott vaccaro - VP/GM

Question 20

outside of ethical behavior, what’s something you can bring up to scott, faith, and tom?

Answer 20

ask for clarity on something measured or a question regarding business behaviors or performance based metric

Question 21

what are 3 ways to report unethical behavior?

Answer 21

• speak to your supervisor
• speak to your area manager
• reach out to someone on ethics committee

Question 22

what is the website to report anonymous ethics behavior?

Answer 22

ethicspoint.com

Question 23

what is the 24EE mentor program

Answer 23

• new employees are assigned an ABM or above to be formal mentor
• specific goals set during program with scheduled meetings and times

Question 24

informal mentorship?

Answer 24

occurs when employees meet others outside of their branch, less structured

Question 25

what is an EOE?

Answer 25

equal opportunity employer, means we do not discriminate in hiring for any reason (race, age, gender, etc.)

Question 26

what are the 3 employee support groups?

Answer 26

WIN, MIN, social impact committee

Question 27

What is the MIN committee?

Answer 27

minority networking committee. last years chairs were maurice easter and Joel aponte

Question 28

What is the WIN committee?

Answer 28

woman’s networking committee, last years chairs were jaclyn foran/julie mike-mayer

Question 29

What is the social impact committee?

Answer 29

focuses on black employee experience and promotions. charis are raiya jones and jaylen adams

Question 30

group 24 driving policy

Answer 30

1st strike - written warning
2nd strike - written warning
3rd strike - written warning with probation and defensive driving course
4th strike - up to and including termination

Question 31

locked out of password - where to resolve?

Answer 31

password manager on the startup page