Statement Review Flashcards

1
Q

what are the time periods on the per unit

A

last month vs prior year same month last year/ then fiscal year to date vs prior fiscal year to date

  • MO
  • PYMO
  • YTD
  • PYTD
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2
Q

what is the goal for occupancy (DE%)?

A

between 92% and 94%
this should not be higher as you won’t have options for walk ins or sell ups
should not be lower as we want to remain profitable

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3
Q

plan for good DE%?

A

delete UCS’
work shop cars

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4
Q

equation for days earned GROWTH?

A

current year fleet x current year DE% - LY fleet x LY DE%
__________________________________________________________
LY fleet x LY DE%

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5
Q

goal and plan for DE growth

A

better than group and region
marketing to schedule to local accounts
work all red and yellow cars daily
utillize *83

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6
Q

what is C&I?

A

customer and internal
includes: add’l driver fee, underage fee, drop fee, etc.

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7
Q

equation for C&I?

A

AVG rate x days in month x DE% = C&I

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8
Q

what $ amount and % in occupancy impact C&I?

A

$1 in rate = $30 in total revenue
1% in occupancy = $10 in total revenue

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9
Q

goal and plan for C&I

A

Better than group and region
Drive rates through sell up culture set up in morning meeting
Sit tighter

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10
Q

what is net other?

A

total of all coverages we sell, PPF, sirius XM, etc.

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11
Q

goal and plan for Net other?

A

growth better than group and region
plan to set goals with the team in meetings
utilize sales cards to track results throughout the day
sales training/role playing

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12
Q

equation for total revenue?

A

C&I + net other = total revenue

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13
Q

8 direct costs

A

Maintenance
Reserves (DW hits)
Miscellaneous
Interest
Liability
Fuel
Taxes and licensing
Depreciation

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14
Q

largest direct cost?

A

depreciation

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15
Q

what do we depreciate our vehicles at?

A

1.7% monthly of purchase price

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16
Q

goal for fuel and reserves?

A

$3 fuel credit
under $35/car for reserves

17
Q

how to lower reserves?

A

proper underwriting and good DX writing

18
Q

how to help fuel credit?

A

sell pre-paid fuel and charging post pay when customers bring back gas less than what they got it

19
Q

what is personnel expense?

A

amount we pay our employees, examples are benefits, wages, overtime, auto-detailer pay

20
Q

plans for personnel expense?

A

utilize dayforce, use flex schedule if needed, use transaction tool to schedule ppl according to when branch is busiest

21
Q

exmaples of operating expense?

A

bad debt, cust sat, T/E, undocumented dmg

22
Q

goals for operating expense?

A

*bad debt - less than $3/car
*cust sat - $3/car
*undoc - $3/car

23
Q

plans for operating expense?

A

work AR’s - 30: MT, 60: ABM, 90: BM

have meetings to discuss cust sat reporting and plans to improve

proper vehicle inspection, dont miss damage

24
Q

branch overhead, whats involved?

A

cost for rent, depreciation of materials (desk, computers), janitorial, utilities

best way to manage is to grow fleet

25
Q

plan for Branch overhead?

A

GROW!
lights on timers
dont ignore small leaks

26
Q

what is breakeven?

A

all costs added together. point at which you break even

27
Q

equation for O.P.?

A

total revenue - break even = OP

28
Q

what is flip/IA?

A

amount brnch gets back after car is sold to 3rd party. could be sold to car sales, dealer, or auction

29
Q

equation for flip/IA?

A

purchase price - depreciated value of vehicle = IA

30
Q

equation for net profit?

A

operating profit + IA = NET PROFIT

31
Q

are we paid on OP or net profit?

A

all managers are commissioned on the NET PROFIT of the branch

32
Q

how does a region win the Exceptional achievement award?

A

runs march through february, presented at the rental meeting in orlando

awards go to the regions that are above average in SQI, Net profit,growth (all 3)

33
Q

how does a region win the presidents award?

A

-runs fiscal year (aug-july)
-same categories as EAA
-also has to do with retention and ethics