execution phase 1 Flashcards

1
Q

what is a learning stop

A

strategic stop to observe
product, procedure, people

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2
Q

What are things you see during the learning stop for people

A

teamwork
conflicts? are we working well?

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3
Q

What are things you see during the learning stop for product

A

deliverables
is it on time?

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4
Q

What are things you see during the learning stop for procedure

A

how we do things
enough meetings? meetings too short?

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5
Q

what does the follow-up do

A

monitoring the progress
Managing the implementation of the project with all its aspects

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6
Q

what is the central tool for follow-up

A

reporting

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7
Q

what is the objective of a follow-up

A

to detect deviations from the plan in order to take corrective action

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8
Q

which plans are the basis for a follow-up

A

milestone plan
activity plan

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9
Q

what do you do with the plans during the follow up

A

review
adjust when required

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10
Q

what does the review do

A

adjust the planning

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11
Q

what are essential conditions for adjusting/review

A

know causes/consequences deviations

be determined to react

don’t expect problem to solve itself

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12
Q

how can you adjust

A

reorganise activities
more collaborators
more efforts
move date
change criteria

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13
Q

what are things that should be decided in advance for reporting

A

chart of responsibilities
style of report
elements and priorities
specific questions

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14
Q

reporting tips

A

keep to a minimum
balance written and oral
no diciplinary action

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15
Q

4 phases transition curve

A

denial
resistance
exploration
involvement

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16
Q

characteristics denial

A

may appear happy
no change in behavior
avoid discussing change

17
Q

actions for denial

A

communicate change
listen
give time

18
Q

characteristics resistance

A

negative
decrease performance

19
Q

types of reasons for resistance

A

individual reasons
social reasons

20
Q

what are individual reasons

A

facial loss
seeking safety
uncertainty
overload

21
Q

social reasons

A

loss of control
sacred cows
group values

22
Q

actions resistance

A

communicate
encourage expressing things
listen

23
Q

characteristics exploration

A

positive
lack of direction
trying new things

24
Q

actions exploration

A

short term goals
focus priorities
provide training

25
Q

characteristics involvement

A

high productivity
focussed
excited

26
Q

action involvement

A

finalize planning
team building
rewards