MAINTENANCE OF VALUES AND ETHICS

Question 1

TYPES OF INVESTIGATIONS
(values/ethics) (5)

Answer 1

Citizen Contact/Preliminary Inquiry:

Citizen Review Board (CRB

Customer Service Dispute

Minor Allegation Investigation:

Major Allegation Investigation:

Question 2

Define Citizen Contact/Preliminary Inquiry

Answer 2

Not considered formal investigations, these are conducted to determine the nature of the complaint

Question 3

Define Citizen Review Board (CRB):

Answer 3

Created by law to review internal investigations concerning complaints against commissioned police and corrections officers. It is the policy of this department to fully cooperate with CRB (under the terms of those laws and the operating agreement and its addenda) to ensure public confidence in LVMPD’s ability to effectively investigate conduct complaints.

Question 4

Define Customer Service Dispute:

Answer 4

Disputes concerning the methods and procedures used by the department to provide various services.

A customer service dispute is investigated by a supervisor with the goal of explaining and educating the complainant as to the operations of the department as well as improving service delivery by the department.

A customer service dispute is not an allegation that involves a violation of law or department policy.

Question 5

Define Minor Allegation Investigation

Answer 5

Allegations of misconduct that if found to be true could result in discipline in a Written Reprimand. These cases can be investigated by the bureau upon approval and direction from IAB.

Question 6

Define Major Allegation Investigation

Answer 6

Allegations of misconduct that if found to be true could result in a disciplinary transfer, suspension, demotion, or termination. All such cases will be investigated by IAB unless otherwise directed by the Sheriff or designee.

Question 7

Burden of Proof: The department’s burden of proof for internal investigations is that of

Answer 7

clear and convincing evidence

Question 8

IAB findings (4)

Answer 8

Not Sustained, Unfounded, and Exonerated: No further action required.

Misconduct Not Based on Complaint: Follow the procedure outlined in Addressing Sustained Complaints.

Policy Failure: IAB will notify the Policy and Research Unit and coordinate the needed changes to policy.

Sustained: Follow the procedure outlined in Addressing Sustained Complaints.

Question 9

Who can grant extensions on IAB complaints?

Answer 9

IAB lieutenant via a Request for Extension

Question 10

Who can modify the abeyance?

Answer 10

Office of labor relations

Question 11

What hours can be used for suspension?

Answer 11

Vacation

Question 12

Where can an officer get classes/counseling from to somewhat mitigate punishment?

Answer 12

Advanced Training,

Clark County’s Organization Development Center, or

the Behavioral Health Care Options

Question 13

The two options for addressing Sustained Complaints:

Answer 13

Supervisory intervention.

Formal discipline.

Question 14

Internal investigation timeline

Answer 14

90 days

Question 15

Bureau Command Formal Investigations
timeline

Answer 15

Review the SOC received from IAB and assign the case for investigation, completion and return to IAB within 30 days

Question 16

Complaints by citizens

Answer 16

Complaints will be received by a department supervisor.

Telephonic complaints will be taken at the time of the call or, if during business hours, transferred to IAB.

Complainants appearing in person will be given assistance in completing the Statement of Complaint (SOC).

All written or electronic complaints will be forwarded to IAB.

After business hours, an on-duty lieutenant will be contacted to assess the need for immediate IAB response.

Procedural complaints by Detention Services Division (DSD) inmates will be handled in accordance with DSD procedures.