Power Flashcards

1
Q

Define Power

A

The ability to mobilize resources to accomplish work in an organization

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2
Q

Define Influence

A

The use of power

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3
Q

Define Interpersonal (Social) Power

A

an ability or capacity, like potential energy; capability available to someone

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4
Q

What are the 5 interpersonal bases of power?

A

Legitimate, Reward, Coercive, Expert, Referent

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5
Q

Define Legitimate Power

A

ability of agent to change target’s behavior because of social position or mutual agreement; formal authority, limited by position/agreement’s nature

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6
Q

Examples of legitimate power

A

approval, assignment, appraisal

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7
Q

What conditions support the use of legitimate power?

A

based on rank or vertical organizational orientation, necessity, clarity, within defined limits, guided by rules

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8
Q

Resources controlled by legitimate power

A

equipment, material, money, promotion, information

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9
Q

Define Coercive Power

A

ability of agent to change target’s behavior because of capacity to withdraw positive outcomes or give negative ones

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10
Q

What conditions support the use of coercive power?

A

warnings with consequences, consistent & uniform application, fit impact to behavior, swift, private

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11
Q

Define Reward Power

A

ability of agent to change target’s behavior because of capacity to give positive outcomes or withdraw negative ones

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12
Q

What conditions support the use of reward power?

A

high value to target, seen as having supply, consistent application

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13
Q

What is “Resource Theory”

A

the idea that power is achieved by the control of social resources

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14
Q

What are some social resources that provide power?

A

Money, Goods, Services, Information, Status, Affection, Time

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15
Q

Define Expert Power

A

ability of agent to change target’s behavior because agent has access to or control over information valuable to target

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16
Q

What conditions support the use of Expert power?

A

information that is - accurate, trusted, relevant, useful, non-substitutable, metered, regulated, can come from network position

17
Q

Define Referent Power

A

ability of agent to change target’s behavior because the target identifies with or aspires to be like the agent

18
Q

What conditions support use of referent power?

A

role modeling, image of continued success, similar subordinates, visibility, personal brand

19
Q

What are examples of Human Capital?

A

skills, knowledge, education, experience, personality, character - exist WITHIN a person

20
Q

What are examples of Social Capital?

A

relationships, favors, friendships, the set of relationships that help you get things done in an organizational setting - exist BETWEEN people

21
Q

Power perceived is …

A

Power achieved