1.4.2 Recruitment, Selection & Training

Question 1

What is ‘recruitment’?

Answer 1

The process of attracting & identifying potential job candidates who are suitable for a particular role

Question 2

What is ‘selection’?

Answer 2

The process of choosing the best candidate

Question 3

What is collective barganing in business?

Answer 3

• A process whereby a group of employees (represented by a trade union) negotiate with their employer for better wages, working conditions and benefits

Question 4

What is an indiviudal approach in business?

Answer 4

• Focuses on the relationship between employee & employer
• Assumes that each employee is unique & has their own goals, motivations, & interests

Question 5

What is the recruitment and selection process?

Answer 5

Define-Source-Advertise- Recieve Applications-Selection

Question 6

What are the advantages and disadvantages of outsourcing?

Answer 6

Advantages:
* This may allow businesses to access specialised skills that may not be available in-house
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* May reduce labour costs
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Disadvantages
* May lead to a loss of control over quality and delivery, especially if the outsourcing partner is based in another country

Question 7

What are recruitment costs?

Answer 7

• Recruitment costs refer to the expenses incurred in the process of hiring new employees

Question 8

What are some examples of recruitment costs?

Answer 8

• Include advertising, recruiting, interviewing, and screening candidates

High labour turnover rates can significantly increase these costs

Question 9

What are training costs?

Answer 9

• Refer to the expenses incurred in the process of providing training to new or existing employees

Question 10

What are some examples of training costs?

Answer 10

The cost of trainers, training materials, and facilities

• The effectiveness of training can impact these costs
• If the training is not effective, employees may require additional training or take longer to learn new skills, which can increase the cost of training

Question 11

What are selection costs?

Answer 11

• Refer to the expenses incurred in the process of selecting candidates for employment

Question 12

Give some examples of selection costs

Answer 12

• Refer to the expenses incurred in the process of selecting candidates for employment
• These include background checks and visa costs
• High labour turnover rates can increase selection costs as the business has to spend more regularly

Question 13

What are the three types of training provided by businesses?

Answer 13

• Induction Training
• On the job training
• Off the job training

Question 14

What is induction training?

Answer 14

A type of training that new employees receive when they start working for a company

• Introduces them to the company, its culture, policies, procedures, and their job roles and responsibilities

Question 15

What are the advantages and disadvantages of induction training?

Answer 15

Advantages:
* Helps new employees to understand their job roles and responsibilities

• Improves employee confidence and motivation

Disadvantages
* Can be time-consuming and expensive to organise

• May not cover all aspects of the job role

Question 16

What is on the job training?

Answer 16

• Type of training that takes place while employees are working in their job roles
• Allows employees to learn new skills and knowledge from colleagues while performing their job duties

Question 17

What are the advantages and disadvantages of on the job training?

Answer 17

Advantages:
* Employees learn new skills and knowledge while performing their job duties

• Training is tailored to the employee’s specific job role and responsibilities

Disadvantages:
* Employees may make mistakes while learning, which can impact productivity and quality

• Can be disruptive to the workplace as it requires the trainer to devote time to training the employee

Question 18

What is off the job training?

Answer 18

• A type of training that takes place outside of the workplace
• It can be in the form of workshops, seminars, conferences, or online courses

Question 19

What are the advantages and disadvantages of off the job training?

Answer 19

Advantages:
* Employees learn new skills and knowledge outside of the workplace, which can bring fresh ideas and perspectives to the workplace

• Can be cost-effective if training is provided online or through webinars

Disadvantages:
* Can be expensive to organise, especially if travel and accommodation are required

• Employees may miss work while attending training, which can impact productivity

Question 20

What is ‘hierarchy’ within a business?

Answer 20

A hierarchy refers to the levels of authority within an organization