Chapter 1: Introduction to Windows 7

Question 1

The application that provides a central place to view alerts and take actions that can keep Windows running smoothly is ?

Answer 1

Actions Centre

Question 2

The folder in the control panel that contains tools for system administrators and advanced users is the ?

Answer 2

Administrative Tools

Question 3

A program, route, or process that perform a specific system function to support other programs or provide a network service is known as ?

Answer 3

Service

Question 4

The central, secure database in which Windows stores all hardware configuration information, software configuration information, and system security policies is known as the ?

Answer 4

Registry

Question 5

To view the Windows logs, you would use the ?

Answer 5

Event Viewer

Question 6

The step used in a troubleshooting methodology that allows you to identify and document problem systems would be ?

Answer 6

Discover the problem

Question 7

Typically, the 32-bit processor cannot see more than _________ or 64 GB of memory.

Answer 7

4 GB

Question 8

The chips that represent the instincts of the computer and control the boot process are known as ?

Answer 8

BIOS

Question 9

To change the name of a computer, you would use the ________ in the Control Panel.

Answer 9

System

Question 10

The _______ is a feature that is used to prevent unauthorized changes to the computer.

Answer 10

User Account Control (UAC)

Question 11

To install Windows 7 on a 64-bit machine, you should have at least ________ MB of memory

Answer 11

2024

Question 12

The consolidated desktop from which to manage most administrative tools on a computer running Windows 7?

Answer 12

Computer Management Console (CMC)

Question 13

Which root key in the registry is used to store settings that are specific to the local computer?

Answer 13

HKEY_LOCAL_MACHINE

Question 14

Which step in the troubleshooting methodology would you use to document the problem and its solution?

Answer 14

Discover the problem

Question 15

Which program allows you to quickly see what hardware and software a system has?

Answer 15

System Information

Question 16

Which log found in the Event Viewer will allow you to view errors generated during boot?

Answer 16

System log

Question 17

Administrative tools include Computer Management console and Event Viewer are based on the ?

Answer 17

Microsoft Management Console (MMC)

Question 18

Check the Answer**
You are an administrator on a computer running Windows 7. You try to save a file to the root directory of the C drive but you are denied. What is causing this problem?

Answer 18

UAC is turned on.

Question 19

When you encounter a problem that you have never seen before, you should?

Answer 19

Research on the Internet

Question 20

The most common port used for mice and other pointing devices is?

Answer 20

USB

Question 21

What two (2) components make up a computer systems

Answer 21

1. Hardware

2. Software

Question 22

What two (2) components make up Hardware?

Answer 22

1. Input

2. Output

Question 23

What two (2) components make up Software?

Answer 23

1. Operating Systems

2. Application

Question 24

What two (2) components make up operating system?

Answer 24

1. Clients

2. Network operating System

Question 25

How many IRQ’s (Interrupt request) are there?

Answer 25

16 (0 -15)

Question 26

What is the boot order of a computer?

Answer 26

1. Boot
2. BIOS
3. POST

Question 27

What are the five primary managers that make up O/S?

Answer 27

1. Processor
2. Device
3. File
4. Memory
5. Network