2 Flashcards

(36 cards)

1
Q

strategic planning

A

The process of developing and
maintaining a strategic fit between the
organization’s goals and capabilities and
its changing marketing opportunities.

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2
Q

mission statement

A

A statement of the organization’s
purpose—what it wants to accomplish in
the larger environment.

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3
Q

steps in strategic planning on the CORPORATE LEVEL

A
  • Defining the company mission
  • Setting company objectives and goals
  • Designing the business portfolio
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4
Q

steps in strategic planning on the MARKET LEVEL

A

Planning marketing and other functional strategies

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5
Q

Business Portfolio

A

The collection of businesses and
products that make up the company.

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6
Q

Portfolio Analysis

A

The process by which management
evaluates the products and businesses
that make up the company

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7
Q

Growth Share Matrix

A

A portfolio-planning method that
evaluates a company’s SBUs in terms of
market growth rate and relative market
share.

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8
Q

strategic business units SBU’s

A

An SBU can be a company division, a
product line within a division, or sometimes a single product or brand. The company next assesses the attractiveness of its various SBUs and decides how much support each deserves.

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9
Q

what are the four types of SBU’s

A

-stars
-question mark
-cash cows
-dogs

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10
Q

whats on the vertical line

A

-relative market growth rate

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11
Q

whats on the horizontal line

A

-market share

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12
Q

whats the name of the matrix

A

boston consulting group approach

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13
Q

Product/market expansion grid

A

A portfolio-planning tool for identifying
company growth opportunities
through market penetration, market
development, product development, or
diversification.

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14
Q

market penetration

A

Company growth by increasing sales
of current products to current market
segments without changing the product.

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15
Q

market development

A

Company growth by identifying and
developing new market segments for
current company products.

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16
Q

product development

A

Company growth by offering modified
or new products to current market
segments.

17
Q

diversification

A

Company growth through starting
up or acquiring businesses outside
the company’s current products and
markets.

18
Q

value chain

A

The series of internal departments that
carry out value-creating activities to
design, produce, market, deliver, and
support a firm’s products.

19
Q

value delivery network

A

A network composed of the company,
suppliers, distributors, and, ultimately,
customers who partner with each other
to improve the performance of the entire
system in delivering customer value.

20
Q

marketing strategy

A

The marketing logic by which the
company hopes to create customer
value and achieve profitable customer
relationships.

21
Q

market segmentation

A

Dividing a market into distinct groups
of buyers who have different needs,
characteristics, or behaviors and who
might require separate marketing
strategies or mixes.

22
Q

market segment

A

A group of consumers who respond in
a similar way to a given set of marketing
efforts

23
Q

market targeting

A

Evaluating each market segment’s
attractiveness and selecting one or more
segments to serve.

24
Q

positioning

A

Arranging for a product to occupy a
clear, distinctive, and desirable place
relative to competing products in the
minds of target consumers.

25
differentiation
Actually differentiating the market offering to create superior customer value
26
marketing mix
The set of tactical marketing tools— product, price, place, and promotion— that the firm blends to produce the response it wants in the target market.
27
what are the four ps
product price place promotion
28
product
Variety Quality Design Features Brand name Packaging Services
29
price
List price Discounts Allowances Payment period Credit terms
30
promotion
Advertising Personal selling Sales promotion Public relations Direct and digital
31
place
Channels Coverage Locations Inventory Transportation Logistics
32
Four As in the buyers eyes
Acceptability Affordability Accessible Awareness
33
what are the three routes of market analysis
-Planning -Implementation -Control
34
PLANNING
SWOT TABLE
35
Implementation
Turning marketing strategies and plans into marketing actions to accomplish strategic marketing objectives.
36
Marketing return on investment (marketing ROI)
The net return from a marketing investment divided by the costs of the marketing investment.