2(G)

Question 1

On-the-job training

Answer 1

On-the-job training involves employees improving their knowledge and skills within the workplace.

• job shadowing
• mentoring
• job rotation

Question 2

Off-the-job training

Answer 2

Off-the-job training involves employees improving their knowledge and skills in a location external to the business.

• conferences (theoretical knowledge)
• workshops (skills)
• online training courses