2) Groups and Teams Flashcards
Name 4 types of groups
- Formal / Informal groups
- Horizontal / Vertical / Mixed groups
- Virtual groups
- Autonomous groups
What is a formal group?
A formal group has a place within an organization, this can be both permanent or temporary
What is an informal group?
A group outside the structure of an organization
When is a group horizontal?
When a group comes from the same hierarchical level of the organization
When is a group vertical?
When a group comes from different hierarchical levels of the organization (e.g. a manager and his team members)
What is a virtual group?
A group collaboration through voice/video calls over the internet. usually found in multinational organizations
What are the three characteristics of an autonomous team?
- There is a fixed group that works on their common goal
- The team is able to manage itself responsibly
- The team has access to relevant information and abilities, it also has the authority to carry out their abilities
Name Tuckman’s 5 stages of group development
1) Forming: Members get to know and understand each other
2) Storming: Conflict situations arise, and group interaction starts
3) Norming: Find areas of agreement and make compromises
4) Performing: All efforts are directed towards delivering a good performance
5) Adjourning: The purpose of collaboration has been achieved
What is “Group think”
Cohesion in the group gets too strong, this may lead to:
- reduction in capacity for objective judgment
- non committed people will leave
- no criticism anymore
- quality of work and decisions decrease
Name all 8 Belbin team roles
1) Coordinator
2) Shaper
3) (Resource) Investigator
4) Monitor (Evaluator)
5) Plant
6) Teamworker
7) Implementer
8) Completer/Finisher
What is the idea behind Belbin’s team roles?
In order to have an effective functional team, A multitude of qualities must be present, these qualities are represented as 8 team roles.
- Every role is a quality
- Each person allows fulfilling 2/3 roles
- The group needs to have a proper distribution
What are the 8 team roles from Belbin
1) Coordinator
2) Shaper
3) (Resource) Investigator
4) Monitor (Evaluator)
5) Plant
6) Teamworker
7) Implementer
8) Completer Finisher
What is the quality of a Coordinator according to Belbin?
Organizes and manages team activities, making the best possible use of the
potential offered by the team (members).
What is the quality of a Shaper according to Belbin?
Helps develop and concretize team activities
What is the quality of a (resource) investigator according to Belbin?
The most prominent source of team innovation and idea’s
What is the quality of a Monitor (evaluator) according to Belbin?
Analyses ideas and proposals, and evaluates these for usability and practical applicability in relation to team roles
What is the quality of a Plant according to Belbin?
Investigate external possibilities and develops contacts that may be useful for the team
What is the quality of a Teamworker according to Belbin?
Improves the overall functioning of the individual team members
What is the quality of a Implementer according to Belbin?
Translates general concepts and plans into practical tasks and activities, and
ensures systematic implementation
What is the quality of a Finisher according to Belbin?
Ensures that team efforts are perfected and that the work is
scrutinized for errors.
What are 7 components for high-performance teams (Kuipers and Groeneveld)
1) Team commitment: team members feel loyal and connected, and are passionate and
energetic about fulfilling their tasks.
2) Self-management: the team is autonomous and takes the initiative to improve its
performance.
3) Goal-oriented collaboration: the team formulates clear and ambitious goals to which it
commits through a close partnership.
4) Task-oriented collaboration: the team uses a clever form of mutual information-sharing and knowledge valorization to perform its task.
5) Stakeholder-oriented collaboration: the team actively maintains its relationships with the stakeholders and uses stakeholder feedback to improve team performance.
6) Leadership: the leader places the team first, supports collaboration, and encourages
working towards team goals.
7) Team performance: the extent of the team’s effectiveness (goals met), efficiency (goal-oriented work using available means), and legitimacy (working in accordance with their interests).
According to Vicberg and Christfort a team forms of a combination of what 4 styles?
1) Pioneers: strong at finding new paths to solving problems (creative & inventive).
2) Drivers: strong at stimulating changes or challenges (task & results-oriented).
3) Integrators: strong at joining up people or parties (empathic & diplomatic).
4) Guardians: strongly focused on keeping the team together (stable & pragmatic).
What are the main principles of RealDrives (Koppenol en Versnel)
- People have different motivations.
- People prefer a certain drive.
- People adapt their drives (and behavior) to their surroundings/place of work.
What types of organizational conflict are there?
1) interpersonal conflict (such as the conflict between individual employees);
2) conflict within groups (such as that within a department);
3) conflict between groups (for example, a conflict between the marketing and production departments);
4) conflict between organizational entities, such as branches.
