2: Person-Centred Values

Question 1

Define: Person-Centred Values

Answer 1

A set of values that focus on the individual and their needs, without making assumptions based off of their illness or condition

Question 2

Give the 9 Person-Centred Values

Answer 2

Respect, Individuality, Partnership, Privacy, Encouraged decision-making, Dignity, Choice, Rights, Independence [RIPPED CRI]

Question 3

Define: Respect

Answer 3

Showing the patients’ importance as an individual and allowing them to have free thoughts without judgement

Question 4

Define: Individuality

Answer 4

Each person has their own identity, needs, wishes, choices, beliefs and values that mustn’t be generalised

Question 5

Define: Partnership

Answer 5

Involving the patient and their family in decisions; working alongside other workers to come to a decision

Question 6

Define: Privacy

Answer 6

A right to space and time, this includes keeping private information on a need-to-know basis

Question 7

Define: Encouraged decision-making

Answer 7

Empowering people / giving people confidence, voice and power to stay in control of their own lives and actions

Question 8

Define: Dignity

Answer 8

Treating people with respect, valuing their individuality and their ethical/moral beliefs; can also include someone’s self-respect in their appearance or behaviour

Question 9

Define: Choice

Answer 9

Each person needs to be given information and be encouraged to be in control of their treatment/life

Question 10

Define: Rights

Answer 10

Eg. Human Rights Act 1998
- protection from harm and abuse
- respect, dignity and equality

Question 11

Define: Independence

Answer 11

Promoting an individual’s independence and self-reliance by supporting them to not be dependent on others

Question 12

(PCV) Give an example of Respect in a care setting

Answer 12

Not enforcing treatment or judging the patient’s choice of procedure; allowing people to reject treatments due to faith

Question 13

(PCV) Give an example of Individuality in a care setting

Answer 13

Personalised care like accessible toilets that help that person specifically or certain non-allergen food

Question 14

(PCV) Give an example of Partnership in a care setting

Answer 14

Talking to the individuals/patients like in a consultation or check-ups; warning and updating the family

Question 15

(PCV) Give an example of Privacy in a care setting

Answer 15

Consulting in a private room, with closed doors, away from crowds to avoid information being leaked or overheard

Question 16

(PCV) Give an example of Encouraged decision-making in a care setting

Answer 16

Giving information or timetabled activities with a choice of participation, but suggesting why they might be relevant or useful

Question 17

(PCV) Give an example of Dignity in a care setting

Answer 17

If a patient seems uncomfortable during childbirth, potentially only having female staff

Question 18

(PCV) Give an example of Choice in a care setting

Answer 18

A doctor or GP asking the patient what treatment they would pursue

Question 19

(PCV) Give an example of Rights in a care setting

Answer 19

Maintaining rights and prioritising their safety; taking precautions to keep patients safe like not storing expired medicines and vaccines

Question 20

(PCV) Give an example of Independence in a care setting

Answer 20

Giving elderly people the opportunity and resources to cook for themselves or to socialise in communities

Question 21

What is PIES?

Answer 21

Physical, intellectual, emotional and social aspects of development in a person

Question 22

[PIES] Give examples of Physical aspects

Answer 22

• gross motor skills
• fine motor skills
• hand-eye coordination

Question 23

[PIES] Give examples of Intellectual aspects

Answer 23

• learning new skills
• developing language and vocabulary
• learning about the world/environment

Question 24

[PIES] Give examples of Emotional aspects

Answer 24

• feelings about oneself
• self-esteem and mental health
• confidence

Question 25

[PIES] Give examples of Social aspects

Answer 25

- relationships with people - feeling of belonging - relating to others in a society

Question 26

Give some Physical effects of when PCV’s are not applied

Answer 26

- loss of mobile independence (moving) - pain if correct medication is not given - illness can worsen from misdiagnosis or mistreatment - dehydration, malnutrition - injury can happen

Question 27

Give some Intellectual effects of when PCV’s are not applied

Answer 27

- lacking developmental skills, delayed recovery - failure to achieve potential - loss of concentration - low levels of engagement - lack of mental stimulation, faster mental deterioration

Question 28

Give some Emetional effects of when PCV’s are not applied

Answer 28

- feeling upset, depression - low self-esteem, worsened mental health - feeling inadequate or dehumanised - feeling angry or frustrated - increase in stress

Question 29

Give some Social effects of when PCV’s are not applied

Answer 29

- feeling excluded, lonely or isolated - lack of social interaction, withdrawal - poor social skills

Question 30

What are the 6 C’s of Care?

Answer 30

Care, Courage, Compassion, Communication, Competence, Committment

Question 31

How are the 6 C’s of Care useful for practitioners?

Answer 31

- Provides a standard of expectations, and a consistency across care sectors - Emphasises the importance of staff training - Improve care and trust

Question 32

[6C’s] Give an example of Competence in a care setting

Answer 32

All staff should be trained to be able to help and nurse patients, even if they have specific needs, like knowing how to inform those with learning disabilities

Question 33

[6C’s] Give an example of Communication in a care setting

Answer 33

Such as forwarding relevant information, or knowing what level of formality and vocabulary to use to inform a patient of their conditions

Question 34

[6C’s] Give an example of Compassion in a care setting

Answer 34

Showing empathy to help with feelings of isolation, and knowing what tone to use for the situation to ensure that information is received/understood

Question 35

[6C’s] Give an example of Care in a care setting

Answer 35

A practitioner showing that they value the patient and their opinions, as well as empowering them to help build trust in the system and practitioners

Question 36

[6C’s] Give an example of Committment in a care setting

Answer 36

A person fully giving time and committing to the practitioner job to receive all the needed training and to practice and care for patients

Question 37

[6C’s] Give an example of Courage in a care setting

Answer 37

A practitioner showing confidence in the treatment plan to reduce anxiety and improve self-esteem of the patient

Question 38

What are the benefits of applying person-centred values for service users?

Answer 38

- ensure standardisation of care received - improve the quality of care received - maintain or improve the quality of life for the service user - support the service user to develop their strengths

Question 39

What are the benefits of applying person-centred values for service providers?

Answer 39

- provide clear guidelines for the standards of care - improve job satisfaction - improve or maintain quality of life for the service provider - support service practitioners to develop their skills - enables the sharing of good practices