2.2.10. Groups and Teams Flashcards
(30 cards)
Group definition
A collection of people who both share similar goals and interact with one another.
Characteristics of a group
- Collective identity
- Common goal
- Shared purpose
- Group unity
- Structured patterns of communication
Team cohesion
Refers to the strength and extent of interpersonal connection existing amongst the members of the group.
Higher team cohesion =
Stronger group
Forming- leader
High dependence on leader for direction
Forming- specific
Group are meeting and getting to know each other
Forming- roles
No clear roles within the group
Forming- goals
Goals unclear, no common/ shared goals
Storming- leader
Strong leader needed to guide the team through this stage.
Storming- specific
Conflict between members cliques emerge.
Storming- goals
May start to have a shared goal
Norming- leader
Leader Is now respected
Norming- specific
Group start to get on
May socialise outside
Norming- roles
Roles are now accepted by the group
Norming- goals
Group working towards a common/ shared goal
Performing- leader
Leaders take a step back from group.
Team members can rely on each other.
Performing- specific
Disagreements are resolved between group members.
Performing- roles
Roles are known and fully accepted
Performing- goals
Group fully working towards a common/ shared goal
Equation: actual productivity
Potential productivity - Losses due to faulty processes
Equation: actual performance
Best possible performance - Faults in performance
Who proposed the faulty processes model?
Steiner
Motivation faults
- Motivation problems
- Social loafing: individuals in the group may not try very hard, coast and seem to lose motivation
Motivation faults example
In rugby, a player not rushing as hard as they can in a scrum as they rely on other members of the team to work hard.
