Chapter 4 - Design and Analyze Jobs Flashcards
Job analysis
A process by which information about jobs is systematically gathered and organized
Job
a group of activities/duties for one or more employees
Position
the collective tasks/responsibilities performed by one person
What does job analysis allow us to do?
Determine job descriptions and specifications
Steps in Job analysis (6 steps)
1: Review relevant background info
2: Select jobs to be analyzed
3: Collect data on job activities
4. Verify/modify data if required
5. Write job descrip. and specifications
6. Communicate and update info as needed
Step 1 in job analysis
Review relevant background info
Organizational charts and structure
Types of organization structure
- Bureaucratic (President, VP, directors)
- Flat (Owner, Managers, Associates)
- Matrix (Different departments for each product and a marketing, finance, sales, production for each)
Step 2 in job analysis
Select Jobs to be Analyzed
Look at Job Design (useful for similar jobs) - tasks that are required to perform a a specific job
How have jobs and job design evolved?
- work simplification
- industrial engineering
- job enlargement and rotations
- physical needs of workers
Competency-based job analysis?
Becoming more common
Competencies: demonstrable characteristics that enable performance of a job (example: reading, writing, motivating, strategic thinking)
Step 3 in job analysis
Collect Job Analysis Info
interview, questionnaires, observations, participant log, National Occupation Classification (NOC)
Step 4 in job analysis
Verifying Information
Verify with workers currently performing the job, supervisors.
Step 5 in job analysis
Writing Job Descriptions and Job Specifications
Job description & job specifications
Job description
statement of duties, responsibilities, reporting relationships and working conditions
Job specifications
statement of requisite knowledge, skills and abilities to perform the job
