Chapter 5

Question 1

Defenders

Answer 1

stick to what they do best

Question 2

Prospectors

Answer 2

develop new products

Question 3

Analyzers

Answer 3

others take risk, then we copy

Question 4

Reactors

Answer 4

only change when forced to

Question 5

Making Plans 5 Steps

Answer 5

1. mission statement
2. vision statement
3. strategic planning
4. tactical planning
5. operational planning

Question 6

Mission statement

Answer 6

what is our reason for being

Question 7

Vision statement

Answer 7

what do we want to BECOME

Question 8

Strategic Planning

Answer 8

Top Managers

1-5 years

Question 9

Tactical Planning

Answer 9

Middle Managers

6-24 months

Question 10

Operational Planning

Answer 10

First Line Managers

1-52 weeks

Question 11

SMART goals

Answer 11

Specific
Measurable
Attainable
Results Oriented
Target Dates