consumer guarantees act

Question 1

Name a right of a consumer

Answer 1

The right to receive the product or service they pay for.they have right be treated honestly and fairly

Question 2

name a right of a product

Answer 2

the right to be paid for the product they sell.They have the be treated honestly and fairly

Question 3

name 3 obligations of consumers

Answer 3

obligation to the obligation to be wise or caring in their buying-‘caveat emptor’ or let the buyer beware applies

the obligation to pay for the product they buy

Question 4

Name 2 obligation of a product

Answer 4

obligation to act honestly and fairly

Question 5

what is caveat emptor mean

Answer 5

let the buyer beware. the buyer has the obligation to be careful when choosing a good or service

Question 6

what does the cga cover?

Answer 6

goods or services

Question 7

what does it not cover

Answer 7

Goods brought at auction
Goods brought by tender
Goods brought by private sales

Question 8

what the four things goods must be in relation to quality

Answer 8

goods must of a acceptable quality
goods must do what was discussed with supplier
goods must be must be the same as the description given or sample shown to you
you have the right to expect the goods to be able to be repaired and spare parts available if need fixing

Question 9

what does acceptable quality mean

Answer 9

Do what they are meant to do 
Be safe 
last well 
no small faults 
acceptable in look and finish

Question 10

If goods are faulty what can be asked for ?

Answer 10

repair
replace
refund

Question 11

If it is a major fault who can decide repair,replace,refund

Answer 11

the consumer

Question 12

If it is a minor fault who can decide repair,replace,refund

Answer 12

the producer

Question 13

what happens if the business you purchased the goods from fails ?

Answer 13

you can go to either the manufacturer or the importer to have the goods repaired,replaced or refunded

Question 14

What are the remedies under cga if services are provides are not provides correctly?

Answer 14

1. fix the job at no cost
   2.get someone else to fix it or continue with the job and claim back the cost from the original supplier
   Cancel the contact for the services