3 - Quality Assurance Flashcards

(27 cards)

1
Q

What 2 statements best define quality from customers perspective

A

Consistent and Fit for purpose

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2
Q

T/F Quality assurance is standard method of operation in the UK

A

True

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3
Q

What 3 statements apply to quality assurance

A

Monitoring process using NIR
Testing at time of production
Testing carries out by production staff

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4
Q

What 2 statements apply to quality control

A

Samples tested during the day by lab staff
A lot of production is produced before the product is found to be out of spec

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5
Q

T/F Quality assurance produces more rework than quality control

A

False

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6
Q

T/F Wheat samples are taken from one point from bulk load

A

False

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7
Q

What does quality assurance involve

A

Getting things right as early in the process as possible
Testing at time of production
Making products right in the first place - reducing need for rework
Monitoring and controlling the process rather than sampling end product
Testing carried out by millers
Use of NIR so testing is done quickly and in real time

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8
Q

What does quality control involve

A

Testing the finished product after they have been made, passing those samples which conform and rejecting those which do not

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9
Q

What are the disadvantages of quality control

A

Passive detection of failures
After the event - tonnes produced before knowing its out of spec
Can be costly due to rework
Involves a sampling regime
Testing carried out by staff who are not responsible for producing the product

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10
Q

What 2 statements are true of good sampling practice, the sample should be…

A

Homogeneous
Representative of whole

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11
Q

what 3 things must a sample be

A

Tested asap
Stored carefully in air-tight containers
Labelled clearly

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12
Q

Which statements are true for routine checking of equipment accuracy during production

A

Plot results on control graph
Test known samples daily

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13
Q

Which 3 statements identify key factors for accurate calibration

A

Requires a range of representative samples
Documented changes based on statistics
Accredited laboratories carry out the tests

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14
Q

Key factors of calibration

A

Samples are tested by 2 methods closely in time
Sufficient number of samples are used to create or check calibration
Range of values for samples must be representative across full range of results likely to be seen in normal testing
Any alterations to calibration must be fully documented and made of basis of statistical proof that change is necessary
Reference methods must be carried out by competent laboratory

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15
Q

How do you ensure that all operators are doing the test in the same way

A

Clear written methods readily understood and available
Adequate staff training so it is understood how to do the test, why its done, and what might affect results
Checks to see if there are operator differences and thorough investigation of any which occur

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16
Q

What does internal monitoring involve

A

Testing standard or control samples at start of every run, day or shift
Performing diagnostic checks on electronic equipment to achieve standard values
Checking for operator differences

17
Q

T/F High standard deviation represents a consistent flour

18
Q

Label a standard deviation curve

19
Q

T/F The product specification variability should be less than the variability of the test method

20
Q

When might you carry out protein testing

A

Wheat intake
Feed to 1st break

21
Q

Laboratory staff should be … and …

A

Well trained and competent

22
Q

Laboratory equipment needs to be checked routinely to ensure it is working …

23
Q

Samples must be labelled clearly to avoid … and to maintain …

A

Ambiguity error
Traceability

24
Q

How frequently should quick tests occur

25
What does testing regime on site depend on
Size and manning levels of site Proportion of flour which is bulk or bagged Number of products made Age of site Capital investment available for testing equipment Types of product made and complexities of customer specific tests Availability of competent reference or contract laboratories to provide back up or investigate complaints
26
What should testing staff know
Why and how each test is done How to work out and interpret results Specifications for each product and what to do if it fails How and why records are kept Importance of accuracy, calibraiton and good maintenance Safety principles and how to use safety equipment Importance of good hygiene
27
Why is laboratory auditing important
Demonstrates a system is well maintained Robust audits carried out regularly Internal or external Carried out by an accredited body