3. The external & internal environment Flashcards

1
Q

What does PESTLE stand for?

A

Political
Economic
Social
Technological
Legal
Environmental

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2
Q

What are political factors?

A

-the extent to which the government influences the economy
-government polices and tax
-imports and exports
-public spending

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3
Q

How does government polices influence business?

A

-some may encourage overseas investment and will offer them tax breaks
-others may have polices to make it harder to operate in other countries

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4
Q

How can taxation influence business?

A

-increase or decrease of rates
-tax paid on their profit
-VAT charged on services or products

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5
Q

How can imports and exports influence business?

A

-tariffs = form of tax
-often impose tariffs on imports to reduce it

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6
Q

How can public spending influence business?

A

-government decides how much of the money collected by tax should be allocated to various sectors

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7
Q

What is the macro economy?

A

-the economy as a whole and will have a direct impact on the way in which business operates

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8
Q

What are 7 economic factors?

A
  1. interest rates
  2. exchange rates
  3. disposable income
  4. business cycles
  5. inflation
  6. demand pull
  7. cost push
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9
Q

What are 3 political factors?

A
  1. tax
  2. government polices
  3. public spending
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10
Q

How do interest rates affect business?

A

high = save more, spend less
low = encourage borrowing, spend more

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11
Q

How do exchange rates affect business?

A

a fall = weak pound = anything sold and produced in UK and sold away will be cheaper for buyers
strong = might have to reduce prices

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12
Q

What is the business cycle?

A

-amount of goods and services that are produced doesn’t rise at a constant rate

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13
Q

What are the 4 elements of the business cycle?

A
  1. boom
  2. downturn
  3. recession
  4. recovery
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14
Q
  1. Boom
A

-economy is growing
-consumer demand is high

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15
Q
  1. Downturn
A

-inflation rises
-economy starts to slow

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16
Q
  1. recession
A

-economy starts to shrink
-unemployment rises

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17
Q
  1. recovery
A

-interest rates may be reduced to stimulate economy

18
Q

How does inflation affect business?

A

-percentage rise in prices over time

19
Q

What causes inflation?

A
  1. demand pull
  2. cost push
20
Q

What is demand-pull inflation?

A

-demand for products increases and business can’t reach this demand
-drives prices up
-increase in government spending contributes to this

21
Q

What is cost-push inflation?

A

-supply of goods decreases because of an increase in production costs

22
Q

What are 9 social factors?

A
  1. income levels
  2. language and culture
  3. religion
  4. education
  5. family structure
  6. age
  7. occupations
  8. demographic changes
  9. trends
23
Q

What are some positive impacts of technology on business?

A

-easier access to market
-computer aided design
-automated production lines
-better safety
-EPOS
-more choice for consumers via internet

24
Q

What are some negative impacts of technology on business?

A

-products becoming obsolete more quickly
-more choice online = can switch supplier
-automated production = redundancy

25
How can technology impact the structure of business?
-global comms -locate support departments overseas -can see reduction in costs
26
What are the 6 major laws?
1. health and safety 2. employment 3. discrimination 4. national minimum wage 5. consumer protection 6. import/exports
27
How does the impacts of environmental change impact business?
-climate change, pollution and availability of renewable resources -farming has to change methods -spending on renewable energy options
28
How does sustainability affect business?
-motivated to act sustainably -customer expectations
29
What is demand?
-the quantity of goods or services which consumers want and are willing to pay for it
30
What are normal goods?
income rises = demand rises
31
What are inferior goods?
income rises = demand decreases
32
What are necessity goods?
-type of normal good that consumers will buy regardless
33
What are substitute products?
-carry out the same purpose for the consumer
34
What are complement goods?
-goods that must be used together
35
Demand curve
-Quantity is always on x-axis -Price is always on y-axis -left to right -increase in demand = shift to right
36
What is supply?
-the quantity of a good or service which suppliers are willing and able to produce in a given time period
37
Supply curve
-right to left
38
What are some factors that affect competition?
-product features -number of sellers and buyers -barriers to entry -location -availability of information
39
What is a monopoly?
-when one major supplier controls most of, if not the whole market
40
What are barriers to entry?
-the costs or other obstacles that prevent new competitors from easily entering the market
41
What are 4 types of barriers to entry?
1. legal barriers 2. set up costs 3. brand loyalty 4. expertise
42
What is a price mechanism?
-the way the market fins the equilibrium price through the forces of demand and supply