300-26 Employee Representative Council

Question 1

Who is the ERC coordinator

Answer 1

AC or EAC appointed by COP

Question 2

What is an Issue Resolution Record (IRR)?

Answer 2

Form used by ERC to present employee’s ERC issue to commanders

Question 3

What is Visiflow Issue Tracking System (VITS)?

Answer 3

database of issues throughout the department

Question 4

What are traditionally NON-ERC issues?

Answer 4

Pay issues, Job performance, disciplinary issues, Issues affecting one individual, workplace harassment, reclassification of promotional issues

Question 5

How many ERC reps from a division

Answer 5

minimum two per shift

Question 6

Is there a limit to ERC reps?

Answer 6

No

Question 7

Who determines how many ERC reps?

Answer 7

Commander

Question 8

In an ERC rep election announcement how long do employees have to submit their name to be considered?

Answer 8

10 days

Question 9

What is no employee expressed interest in being ERC rep?

Answer 9

Division commander shall appoint them

Question 10

What is required of an ERC rep training-wise once selected?

Answer 10

Attend ERC Representative Mandatory Training Class

Question 11

How long is the ERC reps terms of service?

Answer 11

2 year term, or until next election or when they leave division

Question 12

What are ERCs supposed to have access to aid in resolving issues?

Answer 12

Division commanders

Question 13

How can ERC reps be removed?

Answer 13

Through vote of the employees they represent OR ERC Coordinator

Question 14

How can ERC reps appeal being removed as ERC reps?

Answer 14

Thru writing via COC to COP

Question 15

What is the ERS issue process before it reaches a supervisor and step one?

Answer 15

Consult with ERC rep, describe issue in non letterhead letter and resolution, ERC rep reviews to determine if its ERC issue

Question 16

What is the step one of the ERC issue process?

Answer 16

Forwarding issue to next ranking supervisor over the issue. If its the division commander then ERC shall complete an IRR

Question 17

How long do division commanders have to respond to a IRR from a step one ERC issue?

Answer 17

5 days

Question 18

What is step 2 of the ERC issue process?

Answer 18

Commander renders solution and submits it for ERC rep and employee consideration

Question 19

How long does the ERC rep and employee have to consider the Step 2 resolution of the ERC issue process before responding?

Answer 19

3 days

Question 20

What shall occur if an employee agrees to the step 2 resolution of an ERC issue?

Answer 20

Mark agreeable on the IRR form and ERC rep will fax the form to ADR. No VITS #

Question 21

What shall occur if an employee does not agree to the step 2 resolution of an ERC issue?

Answer 21

Mark not agreeable on IRR form and forward to ADR for more processing

Question 22

What shall occur if a commander is unable to provide a resolution to step 2 of an ERC issue?

Answer 22

explain in IRR form and have ERC rep forward issue to Exec staff consideration, then forward form to ADR

Question 23

When shall a VITS # be assigned?

Answer 23

Commander is unable to provide solution, employee does not agree with step 2, employee states issue is till unresolved, issue is presented to Exec staff during ERC Meeting AND ERC staff may create one on case by case basis

Question 24

What shall the ADR do when receiving a IRR that deserves an VITS #?

Answer 24

Review for accuracy, assign VITS #, LT will forward employee correspondence, IRR form and letter requesting address to issue to executive staff member

Question 25

What shall occur once executive staff member receives ERC issue?

Answer 25

Try their best to resolve and send back to ADR LT with proposed resolution, or explain why resolution is not feasible and send back to ADR LT

Question 26

What is the responsibilities of ERC Coordinator?

Answer 26

Reviewing and approving any recommendations by exec staff

Question 27

What may an ERC Coordinator due before approving ERC proposed resolution?

Answer 27

Send IRR back to employee for more info, consult with AC of original division, consult with other ACs, forward IRR to COP

Question 28

What shall happen after ERC coordinator approves proposed resolution?

Answer 28

ERC staff provides ERC rep and employee with copy of completed Final Disposition

Question 29

What may happen is en employee is dissatisfied with the proposed resolution by executive staff for an ERC issue?

Answer 29

Appeal in writing to COP within 30 days

Question 30

Who controls if an appeal for an ERC issue proceeds to the chief?

Answer 30

ERC Coordinator will review it and determine the appeal's merit

Question 31

What other ways may an employee submit an ERC issue?

Answer 31

Name withheld and Anonymous

Question 32

What differs on the Name With held process for ERC issue submission?

Answer 32

Leave and PR blank. Still list division and shift of employee

Question 33

What differs on the Anonymous process for ERC issue submission?

Answer 33

Name and PR blank, proposed solution is posted on bulletin board for 72 hours. No contact means its accepted. No accepted then shall be decided from there as anon or name

Question 34

What happens if ERC coordinator and ADR supervisor determines if issue is not ERC eligible?

Answer 34

Routed to another ADR section, CIO or returned to division

Question 35

What are the commander's duties with regards to ERC meeting

Answer 35

Establish date and time for meetings and determine the structure

Question 36

How often should General Membership meetings of ERC be held?

Answer 36

Biannual

Question 37

Who shall be attendance for a General Membership meeting?

Answer 37

Commanders and 1 ERC rep from each shift