3.1 Business Objectives and Strategy Flashcards

(57 cards)

1
Q

What is a mission statement?

A

The main purpose and vision of a business. Its a short way of expressing the businesses intent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is a corporate objective?

A

quantifiable statement of business aims which should include measurable targets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is a department objective?

A

aims set by each department in order to achieve corporate objectives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are uses of mission statements?

A
  • provides focus and shows direction
  • identity - helps establish market place position
  • profitability
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are limitations of mission statements?

A
  • can be unrealistic
  • waste of management time and resources
  • can lead to conflicts
  • can be ambiguous
  • can become obsolete as business grows
  • can be seen as another pr tool
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is corporate strategy?

A

The course that a business follows to achieve it’s corporate objectives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is market penetration?

A

Existing products in existing markets (growth strategy)
Lowest possible risk and therefore lowest potential reward

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is ansoffs matrix?

A

A tool that assesses the risk of 4 growth strategies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is product development?

A

A growth strategy where a business useS a new product in an existing market

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is market development?

A

A growth strategy where a business uses on existing product in a new market

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is diversification?

A

A growth strategy where a business creates a new product for a new market.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Approaches to market penetration?

A
  • Changes to the marketing mix
  • gain market share from competitors
  • encourage more consumption
  • extension strategy
  • least costly as they know the market
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

problems with market penetration?

A
  • Competitor reaction
  • relatively short term
  • market may already be saturated
  • cannibalisation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Approaches to market development?

A
  • New geographical markets
  • new product dimensions/packaging
  • New distribution channels
  • different pricing policies to attract different income customers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

problems with market development?

A
  • More risky than P development - overseas expansion
  • existing products may not suit new markets
  • may require high market research costs
  • alienation of current customer
  • business may not understand new markets
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Approaches to product development?

A
  • Launch substantially improved version of existing products (innovation)
  • introduce new complementary products
  • new product innovation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Dangers of product development?

A
  • Cannibalisation
  • may shorten PLC of existing products
  • damage to brand
  • high r&d costs
  • requires development of new skills
  • requires market research
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Approaches to diversification?

A
  • R&d into new products and market research into new markets
  • acquisitions of other businesses
  • highest potential reword
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Dangers to diversification?

A
  • Relies on heavy investment
  • cultural differences
  • brand name may be diluted (may also bring attention to it)
  • riskiest strategy due to lack of information of new markets
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What are the uses of ansoffs matrix?

A
  • identify all current products /services and markets
  • allows for consideration of future options
  • shows risk and opportunity
  • identify potential new markets / strategies
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Limitations of ansoffs matrix?

A
  • Only shows part of the picture
  • oversimplifies the market
  • large MNCs may need thousands of suboptions and strategies
  • may need no do a swat / pestle analysis to gain a better idea of the full picture
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What is porters matrix?

A

A matrix that categorises the marketing strategies a business con adopt to try and achieve a competitive advantage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What does porters matrix analyse?

A

Cost leadership and differentiation

24
Q

What is the Boston matrix?

A

Planning tool that helps managers plan for a balanced product portfolio
Compares market share and growth.

25
Uses of Boston matrix?
- Good starts point when reviewing an existing product - Strategise next step for product - analyse future opportunities and problems with their market portfolio - transfer earnings from cash cows to question marks.
26
Limitations of Bostons matrix?
- May not show true nature of product - too simplistic - high market share doesn't always mean high profit (doesn't account for costs)
27
What are the 4 quadrants of the Boston matrix?
- Question mark - star - cash cow - dogs
28
What are the 4 quadrants of porters matrix?
- Cost leadership - focused cost leadership - differentiation - focused differentiation
29
What is Kays idea?
3 capabilities could create added value and give a competitive advantage
30
what are Kays 3 capabilities?
- architecture - reputation - innovation
31
What are the terms for a strategic decision?
- long term direction of the business - what the business will do to meet aims - proactive decision making - forward thinking, future planning
32
What are the terms for a tactical decision?
- short term decisions - how strategy is implemented - reactive to competitors - present day thinking, what is happening now that needs dealing with
33
What does SWOT stand for?
strength weakness opportunities threats
34
Advantages of SWOT analysis?
- logical structure - focus on strategic issues - encourages analysis of external environment
35
disadvantages of SWOT analysis?
- too often lacks focus - can became easily out of date - independent
36
What is pestle analysis?
a framework for assessing the key features of the external environment facing a business
37
What does pestle stand for?
political economics social technological legal ethical
38
What is the political part of PESTLE?
- competition policy - industry regulation - govt spending - tax policies - business policy and incentives
39
What is the economic part of PESTLE?
- interest rates - consume spending and income - exchange rates - business cycle - inflation - unemployment rates
40
What is the social part of PESTLE?
- demographic change - impact of pressure groups - consumer taste and fashion - changing lifestyle
41
What is the technological part of PESTLE?
- disruptive technologies - adoption of mobile technology - new production process - big data and dynamic pricing
42
What is the ethical/environmental part of PESTLE?
- sustainability - tax practices - ethical sourcing - pollution
43
What is the legal part of PESTLE?
- employment law - minimum wage - health and safety laws - environmental legislation
44
What is porters 5 forces?
framework for analyzing the nature of competition within an industry
45
why does rivalry vary between businesses?
- size - structure - profitability - customer wants - distribution channels - product life cycle - alternatives
46
what does a low profit industry entail?
- strong suppliers and customers - low entry barriers - many subs - intense rivalry
47
what does a high profit industry entail?
- weak suppliers and customers - high entry barriers - few subs - little rivalry
48
what are porters 5 forces?
- bargaining power of customers/suppliers - threat of new entrants - threat of subs - rivalry among business
49
what are the barriers to entry?
- loyalty - econ of scales - vertical integration - access to tech - expertise
50
what are threat of new entrants?
- increased competition - high barriers = strong market position - low barriers = weak market position
51
what is the bargaining price of suppliers?
- sell at high prices - squeeze industry profits
52
why are suppliers powerful?
- few suppliers - selling scarce resources - cost of switching is high - customer is unimportant - few subs
53
how can you limit supplier power?
- threaten to swap - backward vertical integration
54
what is the bargaining power of a customer?
they exert pressure on having lower prices
55
how do you limit consumer power?
- forward vertical integration - increase the cost of swapping
56
what is the threat of substitutes?
- more subs limit the pricing strategies that can be used - lower profit - customer loyalty and availability of subs limits the threat - role of technology allows for rapid creation of subs
57
what are the determinants of rivalry?
- number of competitors - market size and growth prospects - product differentiation - power of buyers and availability of subs - capacity utilization - cost structure of industry - exit barriers