3.10.2 Managing Organisational Culture Flashcards
(9 cards)
1
Q
culture
A
the values, attributes and beliefs of its employees
2
Q
task culture
A
individuals identify with the task that they are working on
3
Q
role culture
A
individuals have a clear role within the organisation
4
Q
power culture
A
when there are a few key people at the centre of the organisation
5
Q
person culture
A
individuals have their own space, they are given parts of the business to make decisions on and control
6
Q
what makes a successful culture
A
- communication of mission, vision and values
- great leadership and decision making
- good recruitment and promotion
- morals, ethics
- praise, reward systems
- reviewing culture and speaking with staff
- data/knowledge/information
7
Q
8 influences on organisational culture
A
- leadership/management style
- type of ownership
- market business operates in
- performance of the business
- employee/management reward structure
- history of the business
- external environment
- societal values, organisational values
8
Q
The reasons for changing culture relate to the influences on culture
A
- new leadership
- if society’s values change e. g.
becoming more ethically conscious - improve business performance
- change in business objectives
- market changes (growth, competitors)
- political & legal environment
- change of ownership e.g. acquisition/integration
- economic conditions e.g. downturn
9
Q
The problems of changing
organisational culture
A
- employees’ and managers’ views -
there may be resistance to change - technology and the physical environment - change will take time and money
- the external environment -
legislation and the national culture - changing culture may involve extensive training and education - heavy investment required
- changing culture will be particularly difficult if there are large numbers if people involved in many different locations and if the values being questioned are very deeply held
