Performance Measures Flashcards

1
Q

Financial / Customer / Internal Business Processes / Learning and Growth

A

Performance Measurement

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2
Q

To measure Performance.

A

Performance Measurement

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3
Q

Diagrams of Strategic Cause and Effect Relationships.

A

Performance Measurement

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4
Q

A plan to achieve goals.

A

Performance Measurement

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5
Q
Return on Investment
Residual Income
Spread
Economic Value Added
Free Cash Flow
A

Performance Measurement

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6
Q

ROI : Return / Investment

Example: You Invest $100 to buy a machine that generates $60 in Operating Income

$60 / $100 : 60% ROI

A

Performance Measurement

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7
Q

Operating Income - (Required Rate of Return x Invested Capital) : Residual Income

A

Performance Measurement

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8
Q

RROR is also called ‘Cost of Capital’

A

Performance Measurement

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9
Q

Cost of Capital is the weighted average of the interest rates you pay for your Capital.

Includes Debt and the Rate of Return your Equity Shareholders expect

Example: 45% of your Capital is supported by debt and has an interest rate of 9%. 55% of your Capital is supported by equity and shareholders expect a ROR of 12%

Your Cost of Capital is: (.45 x .09) + (.55 x .12) : 10.65%

A

Performance Measurement

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10
Q

Spread : ROI - Cost of Capital

A

Performance Measurement

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11
Q

Investments should exceed costs- with an emphasis on stockholder value.

Economic Value Added : Operating Income After Tax - (Net Assets x WACC)

A

Performance Measurement

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12
Q
Operating Income After Tax
\+ Depreciation & Amortization
- Capital Expenditures
- Change in Net Working Capital
\: Free Cash Flow
A

Performance Measurement

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13
Q

It measures a product versus its quality goal.

A

Performance Measurement

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14
Q

Sales / Average Assets

A

Performance Measurement

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15
Q

Can the company pay their short-term liabilities?

Current Ratio : Current Assets / Current Liabilities

A

Performance Measurement

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16
Q

How is the company financing its capital?

Debt to Equity Ratio : Total Debt / Total Equity

A

Performance Measurement

17
Q

What proportions of the company’s assets are encumbered with debt?

Debt to Total Assets : Total Liabilities / Total Assets

A

Performance Measurement

18
Q

How profitable is the product after COGS?

Gross Margin : Gross Profit / Net Sales

A

Performance Measurement

19
Q

How profitable is the product after all expenses (except interest and taxes)?

Operating Profit Margin : Operating Profit / Net Sales

A

Performance Measurement

20
Q

Can the company make their interest payments?

Times Interest Earned : Earnings Before Tax & Interest / Interest Expense

A

Performance Measurement

21
Q

What % return are the assets generating?

Return on Assets : Net Income (net of interest & taxes) / Average Total Assets

A

Performance Measurement

22
Q

Market Value of Common Stock / Book Value of Common Stock

A

Performance Measurement

23
Q

How quickly does inventory get sold?

Inventory Turnover : COGS / Average Inventory

A

Performance Measurement

24
Q

It measures short-term liquidity- and only includes assets that are quickly available (i.e. not inventory)

Quick Ratio : (Current Assets - Inventory) / Current Liabilities

A

Performance Measurement

25
Q

How many days does it take the company to collect payment on A/R?

Average Collection Period : Average AR / Average Sales Per Day

A

Performance Measurement

26
Q

Products have quality defects- but are caught BEFORE they leave the warehouse.

A

Performance Measurement

27
Q

Product reaches the customer- but they are not satisfied with the quality of the product.

This includes recalls.

A

Performance Measurement

28
Q

Quality control- testing & inspection costs.

A

Performance Measurement