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CPTD Exam Spring 2021 > 3.3 (ALL) Organization Development & Culture > Flashcards

3.3 (ALL) Organization Development & Culture Flashcards

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CPTD Exam Spring 2021 (38 decks)

1.1 Communication 1.1.A/B/C

1.2.A Knowledge of theories of emotional intelligence

1.3.A Knowledge of theories, methods, and techniques to build and manage professional relationships, for example group dynamics, teamwork, shared experience, and negotiation

1.3.B Conflict Management Techniques

1.3.C Knowledge of theories of Leadership

1.3 BOOK: The Fifth Discipline, The Art & Practice of the Learning Organization

1.3 BOOK: Focus on Them: Become the Manager Your People Need You to Be

1.4 Cultural Awareness & Inclusion

1.5 Project Management

1.6 Compliance & Ethical Behavior

2.1.A - Knowledge of theories and models of adult learning

2.1.B Learning Theories of Behaviorism, Cognitivism, and Constructivism

2.2.A Instructional Design - Selecting & aligning delivery options and media

2.2.B Instructional Design - Developing learning and behavioral outcome statements

2.2.C Instructional Design - Designing blueprints, schematics, and/or other visual representations of L&D solutions

2.2.D Instructional Design - Designing & Developing Learning Assets

2.3.A Training Delivery - Facilitation methods and techniques

2.4.A&B Technology Application - Selecting, Integrating, Managing, and Maintaining Learning Platforms + Identifying, Selecting, & Implementing learning tech

2.5.A - Skill in curating instructional content, tools, and resources, for example researching, evaluating, selecting, and/or assembling publicly available online courseware.

2.5.B - Skill in designing and implementing knowledge management strategy.

2.7.A Skill in helping individuals or teams identify goals, develop realistic action plans, seek development opportunities, and monitor progress and accountability.

2.7.B Skill in coaching supervisors and managers on methods and approaches for supporting employee development.

2.8.A Knowledge of models and methods to evaluate the impact of learning and talent development solutions.

2.8.B Skill in creating data collection tools, for example questionnaires, surveys, and structured interviews.

2.8.C Skill in identifying and defining individual and/or organizational outcome metrics based on evaluation strategy and/or business objectives of a solution.

3.1.A Skill in creating business cases for talent development initiatives using economic, financial, and organizational data.

3.1.B Skill in managing budgets and resources.

3.2.A Skill in synthesizing information to formulate recommendations or a course of action to gain agreement, support, and/or buy-in from stakeholders.

3.2.B Skill in establishing and managing organizational and/or business partnerships and relationships.

3.2.C Skill in partnering with other organizational units to provide guidance on departmental or organizational talent requirements.

3.2.D Skill in identifying, minimizing, and overcoming organizational barriers to implementing talent development solutions and/or strategies.

3.3 (ALL) Organization Development & Culture

3.4 (ALL) Talent Strategy & Management

3.5.E Knowledge of Theories, Models, and Principles of Human Performance Improvement

3.5.A, B, C, D Skills in Performance Improvement

3.7.A/B/C/D Data & Analytics

3.7.A/B/C/D Data & Analytics TEST

3.8.A/B Future Readiness

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