Chapter 4 - Being A Competent Communicator Flashcards
0
Q
5 major reasons for communicating
A
Sharing information, discussing feelings, managing persuasion, following social rituals, using imagination
1
Q
Competent
A
Capable, well qualified, skillful
2
Q
Competency steps - 4 steps speakers follow to be better communicators
A
Thinking of strategies
Choose a strategy
Acting on the strategy
Evaluating the strategy
3
Q
Competent communicators
A
People who communicate well
4
Q
Communication acts
A
Good reasons for listening or speaking to other people
5
Q
Social rituals
A
Rules for interaction
6
Q
Communication strategies
A
The verbal & nonverbal messages created to reach a specific goal
7
Q
Visualize
A
Picture in your mind
