3.5 Flashcards

1
Q

Labour productivity

A

Output per employee

Why productivity matters:
- Labour costs are significant
- Efficiency and profitability are closely linked
- Unit costs must be kept down to remain competitive

Factors influencing:
- Extent and quality of fixed assets e.g., equipment etc.
- Skills/ability/motivation
- Methods of production
- Organisation
- Training/support
- External factors (suppliers)

Ways to improve:
- Measure performance
- Set targets
- Streamline production process
- Invest in equipment
- Invest in training
- Improve working conditions

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2
Q

Problem with high staff turnover

A
  • Reputation
  • Recruitment/training costs
  • Loss of production
  • Increased pressure on remaining staff
  • New staff - decreased quality
  • Time consuming to replace
  • Disruption to efficiency
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3
Q

Factors that effect staff turnover

A
  • Type of business (seasonal)
  • Pay/other rewards
  • Working conditions/standards
  • Opportunity for promotion
  • Opportunity for more responsibility
    competitors actions
  • Communications in business
  • Employee loyalty
  • Job enjoyment/enrichment
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4
Q

Ways to improve staff turnover

A
  • Effective recruitment and training (correct staff for the job)
  • Provide competitive pay/incentives
  • Job enrich/largement/responsibilities
  • Rewards for staff loyalty
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5
Q

Labour turnover

A

% of staff who leave during a period

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6
Q

Absenteeism

A

% of staff who are absent from work

How it affects a business:
- Significant business costs
- Key to understand reasons
- Often predictable

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7
Q

ROCE

A

Tells us what returns (profits) the business has made on the resources available to it

Calculation = operating profit/capital employed x100

ROCE %:
- The higher the better
- Watch for different trends overtime
- Watch out for low quality profits which boosts ROCE
- Leased equipment will not be included in capital employed

Low quality profits: An ‘exceptional profit’ which is one off e.g., selling assets

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8
Q

Gearing

A

Shows how much of the business is financed by debt

Calculation = Non current liabilities/(total equity+non current liabilities) x 100

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9
Q

Ways to increase/decrease gearing

A

Increase:
- Focus on growth (not profit)
- Convert short term debt to long term loans
- Buy back ordinary shares
- Pay increased dividends
- Issue preference shares or ventures

Decrease:
- Focus on profit/improvements
- Repaying long term loans
- Retain profit
- Do not pay dividends
- Issue more shares
- Convert loans to equity

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10
Q

Ratio analysis

A

To interpret financial reports

+ It provides significant information to users of accounting information regarding the performance of the business
- It is no current and doesn’t take external accounts into consideration

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11
Q

Human resource flow

A

Movement of employees through organisation

Human resource inflow:
- HR plans
- Recruitment selection/induction

Internal human flow
- Training
- Reemployment (new roles)
- Job design

Human resource outflow:
- Redundancies
- Dismissal
- Retirement

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12
Q

Return on capital employed (ROCE)

A

Profit of a business as a percentage of the total amount of money used to generate it - the higher the ratio the better (appealing to investors)

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13
Q

Window dressing

A

Legal manipulation of accounts by a business to present them in a favourable light

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14
Q

Benefits of high labour turnover

A

Removal of ineffective staff, new ideas/experience/skills, if size needs to be reduced

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15
Q

Drawbacks of high labour turnover

A

Cost of recruitment, takes time for new staff to become accustomed - mistakes and training

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16
Q

Rate of absenteeism

A

Number of staff absent/total no. of staff x100

17
Q

Strategies to solve HR problems

A

Increased financial rewards, empowerment, consultation

18
Q

Effects of strategies to solve HR problems

A

Motivation, less resistance to change, pay system encourages them to come to work, inspire confidence, loyalty