Global Logistics and Risk Management Flashcards

1
Q

what are the four levels in the Taxonomy of International Supply Chains?

A

– International distribution
– International suppliers
– Off-shore manufacturing
– Fully integrated global supply chain

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2
Q

What Forces collectively drive globalization ?

A

– Global Market Forces
– TechnologicalForces

– Global Cost Forces

– Political and Economic Forces

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3
Q

How does Global Market forces drive globalisation?

A
  • – Foreign competition in local markets drives companies to go overseas (defensive tool)
    • • Global presence as a defensive tool
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4
Q

Explain Technological Forces

A
  • Diffusion of knowledge (related to production)
    • Many high tech components developed overseas
    • Need close relationships with foreign suppliers
  • Global location of R&D facilities
    • Close to production (as cycles get shorter)
    • Close to expertise (Indian programmers?)
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5
Q

explain global cost forces

A
  • Low labour cost
    • Diminishing importance (Costs underestimated, benefits overestimated)
  • Other cost priorities
    • Integrated supplier infrastructure (as suppliers become more involved in design)
    • When Samsung electronics opened its plant in the UK in 1995, more than 30 of its suppliers started their UK operation as well
  • Capital intensive facilities
    • taxbreaks
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6
Q

Explain Political and Economic Forces

A
  • Exchange rate fluctuations and operating flexibility
  • Regional trade agreements (Europe, North America, Pacific Rim), NAFTA, EU
    • Value of being in a country in one of these regions
    • Implications for supply network design
    • Reevaluation of foreign facilities (Production processes designed to avoid tariffs)
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7
Q

What are some of the risks of international supply chains - explain by the Pizza Hut example

A
  • Difficulties
    • Communication was difficult
    • Different concepts of restaurants
      • Hygiene days vs. routine hygiene
    • Construction difficult due to lack of supplies
      • Even nuts and bolts needed to be imported
  • Difficult to get suppliers
    • 70% USSR sourcing desired to ensure long-term viability
    • Difficulty with winter shortages
    • Mozzarella unavailable
      • Couldn’t be made due to poor quality cows
    • Quality, reliability unavailable from meat plants
    • Refrigerated trucks unavailable
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8
Q

What are the two classifications of risks?

A

known-unknown

unknown-unknown

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9
Q

Shortly describe known-unknown and unknown-unknown

A
  • Known-unknown:
    • Consequences: perhaps known
    • Probability of occurrence: perhaps known
  • Unknown-unknown:
    • Consequences: unknown
    • Probability of occurrence unknown
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10
Q

Focusing on the known-unknown. What are the types/examples?

A
  1. Exchange rate uncertainties
  2. Operating exposure
    • Results of exchange rate uncertainties
    • Changes a firm’s competitive position and future cash flows
    • Regional operations become relatively more or less expensive
    • Factors affect the impact of operating exposure
      • Customer reactions
      • Competitor reactions
      • Supplier reactions
      • Government reaction
  3. Substantial geographic distances
  4. Added forecasting difficulties
  5. Infrastructural inadequacies
    • Worker skill, performance expectations
    • Supplier availability, reliability
    • Lack of local technologies
    • Inadequacies in transportation, communications infrastructure
  6. Others
    • Cultural difference
      • Different partnerships => Japanese automotive companies
      • Value of punctuality => “Korean time”
    • Added competition “at home”
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11
Q

What are the two examples of unknown-unknown risks?

A

Philips (Nokia vs. Ericsson) and Toyota (help from Aisin Seiki)

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12
Q

Explain the Philips example

A

Philips semi-conductor plant in the US

  • Provided radio frequency chips to Nokia and Ericsson
  • Lightning struck the plant and fire destroyed almost all the silicon stocks (17/03/2000)
  • Two different tales
    • Nokia:
      • Sensing: immediate dispatch of its own engineers to the plant to assess the damage
      • Responding: 1) changing product designs to use chips from other suppliers and 2) convincing Philips to supply the core chip from its Chinese and Dutch factories
  • Ericsson
    • Sensing: 1) only five weeks after, it started to react
      • Responding: not much. Why? Suppliers and capacity was already taken by Nokia
      • Annual earnings dropped by USD 445million and eventually USD 2.3 billion loss.
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13
Q

Explain the Toyota example

A

Toyota and Aisin Seiki (1997)

  • Sole supplier of brake valves (P-valve) to Toyota
  • P-valves are cheap but essential in assembly of any car
  • Again fire! Two weeks of full stop and six months for complete recovery.
  • Problem: Just in Time system. Only a few days of P-valve inventory
  • Swift response by utilising its loyal suppliers
    • Distribution of the P-valve blueprint among all Toyota suppliers
    • Companies without experience of manufacturing P-valves started to manufacture parts
  • Full production was recovered in less than 10 days
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14
Q

What are the three ways of managing SC risks (unknown-unknown)?

A
  1. Invest in redundancy capacity
  2. Sensing and Responding
  3. Adaptive supply chain community
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15
Q

Explain Adaptive supply chain community

A

Adaptive supply chain community

  • The most difficult to achieve
  • It requires all supply chain partners to share:
    • The same culture
    • The same objectives
    • Benefits from financial gain

–> Toyota and Aisin Seiki

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16
Q

Explain
•Invest in redundancy capacity

A

Invest in redundancy capacity

  • Redundancy capacity is built during the design stage of supply chain network
  • Responding to events such as plant fire with extra capacity without significantly supply chain cost
  • Resilient supply chain
  • Expensive!!!
17
Q

Explain
•Sensing and Responding

A

Sensing and Responding

  • Requires accurate information in timely manner
  • Effective communication in organisations as well
  • –> Nokia > Ericsson