Characteristics of Users

Question 1

What are the characteristics of a user?

Answer 1

• Physical characteristics
• Environment
• Experience
• Task to be undertaken
• Age

Question 2

What is it meant by experience?

Answer 2

How familiar you are with an ICT system and how quickly you can carry out a task. How confident you are at using a ICT system.

Question 3

What is Physical characteristics?

Answer 3

Users abilities and disability, some users have good eye sight and others do not. Some may lack dexterity and cannot use a standard keyboard.

Question 4

What is Environment?

Answer 4

The area in which people use ICT system, the system needs to be quick and robust.

Question 5

What is Task to be undertaken?

Answer 5

The work which is needed to be done e.g. inputting data

Question 6

What is Age

Answer 6

The needs and functions of a system based off the users age. For example a school would need a simple to use system for children to easily use.

Question 7

What is HCI?

Answer 7

Human-Computer Interface. It is an interface which requires human interaction at some point.

Question 8

Give examples of HCI

Answer 8

• Ordering goods online as a human needs to select items

- Purchasing tickets

Question 9

When designing a HCI what do you include?

Answer 9

• Icons
• Error sounds
• simple and constant layout