Trade Objections Flashcards

1
Q

I’m not trading my car in.

A

I understand. We can show you figures both ways, with and without the trade just so you can know your options.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

I think we are going to hold off on trading our car in for now.

A

I understand. You know your vehicle is worth more today than it will be next month, next year or even a week from now. We can show you figures both ways so that you can make a well informed decision.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Yes we are trading in YMM but we can’t get in until next week.

A

I understand. We have a few customers that have the same vehicle as yours and I would love to get yours in before theirs. Can you tome in today at 1:00 or 2:00?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

My car is paid off. We are not trading it in.

A

I understand. Do you know if you have any warranty left? You do realize that any repairs that need to be made on your vehicle now will be out of pocket. Allow us to show you how easy it is to move into a new or newer vehicle that has a warranty and you will have peace of mind that no surprises will arise with a very low payment per month.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

I’m not sure if we are trading it or not.

A

Well my preowned manager is looking for vehicles just like yours. The same YMM, color and equipment. In the spirit of getting you all the figures allow us to show you both ways.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

You’re not giving us enough for our trade.

A

I understand. You do realize that you are getting a tax credit by trading your vehicle in don’t you? On average thats anywhere from 300 -500 more. Would that be ok?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

We don’t think it’s a good idea to trade in our car.

A

I understand how you feel. I felt the same way until I found out that it’s a lot of work to sell my car myself. People wanting me to complete all the maintenance, make sure all the tires are good, provide them with a carfax, wanting money off for dents and dings and having people meet me places to look at it was unnerving. I ended up letting the dealership deal with all that and traded it in. Would you at least like to know what the figures would be with the trade?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly