4.3 - Global Marketing Flashcards

(28 cards)

1
Q
A
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2
Q

What is global marketing?

A

The process of planning, producing, pacing and promoting a product in international markets

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3
Q

What is glocalisation?

A

Adapting a global product or brand to meet the needs and preferences of local markets
E.g. McDonald’s offering McPaneer in India

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4
Q

What is the ethnocentric (domestic) approach to global marketing?

A

Belief that the home market approach works everywhere - products and marketing are standardised globally

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5
Q

What is the geocentric (mixed) approach to global marking?

A

A balanced between standardisation and adaption - some elements are global, others are localised

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6
Q

What is the polycentric (international) approach to global marketing?

A

Adapting products and marketing to suit each individual market - full localisation

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7
Q

What are the advantages of the ethnocentric approach?

A
  • lower costs due to standardised marketing and products
  • consistent global brand image
  • easy to mamange and control
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8
Q

What are the disadvantages of the ethnocentric approach?

A
  • may not suit local customer needs
  • can result in poor sales or cultural insensitivity
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9
Q

What are the advantages of the geocentric approach?

A
  • saving money and keeps control but also makes changes where needed
  • balances brand consistency with cultural fit
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10
Q

What are the disadvantages of the geocentric approach?

A
  • complex to manage
  • may still involve higher costs due
  • requires strong local market knowledge
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11
Q

What are the advantages of the polycentric approach?

A
  • products and marketing tailored to local preferences
  • increasing customer satisfaction and sales
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12
Q

What are the disadvantages of the polycentric approach?

A
  • higher costs from adapting marketing and product design in each market
  • inconsistent brand image
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13
Q

What are the advantages of glocalisation?

A
  • increases customer satisfaction by meeting local needs and preferences
  • improves chances of success in diverse markets
  • avoids cultural mistakes
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14
Q

What is a global niche market?

A

A smaller, specialised segment of a global market that caters to specific needs, interests or values

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15
Q

What is cultural diversity in global marketing?

A

The recognition that different cultures have distinct value, tastes, languages and behaviours that must be respected

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16
Q

Why is cultural diversity important in global niche marketing?

A

It ensures that products and messages resonate with local customers, improving relevance and success

17
Q

Features of global niche markets - Specialised Needs

A

Products are designed for a specific group with unique requirements e.g. luxury travel

18
Q

Features of global niche markets - Premium Pricing

A

Customers are often willing to pay more for products that closely match their values or lifestyle

19
Q

Features of global niche markets - Strong Branding and Customer Loyalty

A

Brands in niche markets often build a lotyal following meeting customer expectations exceptionally well

20
Q

What is an advantage of operating in global niche markets?

A
  • less competition
  • more loyal customers
  • higher margins
  • higher brand strength
21
Q

What are some disadvantages of operating in a global niche market?

A
  • smaller customer base limits growth
  • success depends on deep understanding of the target segment
22
Q

Why must businesses consider cultural and social factors in global markets?

A

To ensure their products, branding and marketing are appropriate and effective in different cultures.

23
Q

What are cultural differences in global marketing?

A

Variations in beliefs, customs, values and behaviours across countries that influence how consumers respond to products and promotion

24
Q

How can different tastes impact global marketing?

A

Food, fashion and product features may need to be adapted to meet local preferences and consumption habits

25
Why is language a key consideration in global marketing?
Misunderstandings, poor translations or slang can cause confusion, offence or harm a brands reputation
26
What is meant by unintended messages?
When slogans, images or gestures are interpreted negatively in another culture, often due to lack of local understanding
27
Why is inappropriate branding or promotion risky in global markets?
Cultural insensitivity or offensive advertising can lead to backlash, boycotts and loss of market trust.
28
How can businesses avoid cultural marketing mistakes?
By researching local customs, using local marketing teams and testing campaigns before launch.