Background Questions

Question 1

What’s your headcount?

Answer 1

Has that increased or decreased, is due to increase or decrease?

Question 2

Have you or are you looking to expand?

Answer 2

Where are you looking to expand? Why are you looking to expand?

Question 3

How many different sites do you have?

Answer 3

Where are they in the UK or globally?

Question 4

How many line managers do you have?

Answer 4

How many line managers do you want? :)

Question 5

How many in HR?

Answer 5

How is HR structured?

Question 6

What countries do you operate in?

Answer 6

How much have you spent on int’l employment law over the past year?

Question 7

What are the day to day tasks of your individual role?

Answer 7

What tasks would you like to reduce or eliminate if possible in order that you can spend more time on tasks you prefer?

Question 8

What other HR systems do you have in place currently?

Answer 8

How long have you had that in place?

Question 9

What sort of things is it used for?

Answer 9

Was this something you inherited or implemented?

Question 10

What are your likes or dislikes about it?

Answer 10

When is it up for renewal?

Question 11

Clearly there’s a cost associated with what I’m offering, if you wish to go ahead how do you see yourself funding this?

Answer 11

What’s your budget for something like this?

Question 12

Do you have budgets for other things such as training or recruitment?

Answer 12

How much?

Question 13

How do you currently train your line managers?

Answer 13

What are the downsides to training like that?

Question 14

Apart from yourself, is there anyone else that would have an influence on the decision for this?

Answer 14

Who’s the HRD?

Question 15

Who ultimately decides what HR spend money on, who has final sign off?

Answer 15

What’s the process for getting sign off, who’s involved?

Question 16

What sort of timeframe would you expect for a decision on this?

Answer 16

Is there anything you need from me to help you build a business case?

Question 17

Apart from money or cost, what sort of things do you think are important to the other stakeholders?

Answer 17

Anything else?

Question 18

Dis you decide to bring XpertHR here or did you inherit it?

Answer 18

Talk me through what XpertHR does or is doing for you?

Question 19

Was there anything specific that you wanted XpertHR for over the last year?

Answer 19

Has it met your expectations in what you wanted it to do?

Question 20

What other specific projects did it help you with?

Answer 20

How did it help you with them?

Question 21

What sort of things do the other members of HR have to carry out on a daily basis?

Answer 21

What projects are they working on or will they be working this year?

Question 22

What does your workforce look like, what kind of demographics, age?

Answer 22

What about the leadership positions, what sort of demographics there?

Question 23

What’s your turnover?

Answer 23

What would you like your turnover to be?

Question 24

What’s your profit?

Answer 24

What would you like it to be?

Question 25

Why do your customers choose you over your competitors?

Answer 25

How are you different to your competitors, what makes you unique?

Question 26

How would you describe your corporate culture?

Answer 26

What’s your vision for your corporate culture?

Question 27

How do you recruit?

Answer 27

Are there any roles that take longer to fill than you’d like?

Question 28

Do you have an employee referral scheme?

Answer 28

Do you get many employee referrals?

Question 29

How do you train your managers?

Answer 29

What drawbacks are there with that?

Question 30

What’s the average tenure of your people?

Answer 30

Is there any section of the workforce that seem to leave sooner?

Question 31

How do you succession plan?

Answer 31

What are your likes or dislikes with that?

Question 32

How do you identify your future leaders?

Answer 32

How do you nurture and retain your future leaders?