Communication skills Flashcards
1
Q
Interpersonal skills
A
eye contact, body language
2
Q
Questioning techniques
A
interviewees should always ask at least questions at the end in order to genuinely show an interest to the employer
3
Q
Verbal skills
A
meetings, telephone, group discussions
4
Q
Written skills
A
reports, letters, emails, social networking
5
Q
Non-verbal skills
A
body language
6
Q
Barriers
A
language, distraction, noise, lack of concentration
7
Q
Appropriate use of language
A
formal, informal, technical, non-technical
