Misc. 3 - Human Factors: Cognitive Psychology

Question 1

What are the 3 possible problem solving strategies?

Answer 1

Trial and error
Using an algorithm
Using a heuristic

Question 2

What is an algorithm?

Answer 2

A problem-solving formula that provides you with step-by-step instructions that always gives you the correct answer e.g. when looking for apples at the supermarket, walking up every aisle and scanning for the apples

Question 3

What is a heuristic?

Answer 3

A general problem solving framework (doesn’t always give the correct answer)

Question 4

What does the phrase “all cognition is distributed” mean?

Answer 4

Cognition is not an activity of an individual mind but it is a joint activity distributed across other people’s minds and external resources
It is a socio-technical system

Question 5

What does SEIPS in SEIPS Framework stand for?

Answer 5

Systems Engineering Initiative for Patient Safety

Question 6

What are some things that make up the work system in the SEIPS framework?

Answer 6

Tools and technology
Organisation
Person(s)
Tasks
Internal Environment
External Environment

Question 7

What are 3 things involved in the “process” of the SEIPS framework?

Answer 7

Professional work
Patient work
Collab. prof - patient work