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MGT 111 Final > Ch 11 > Flashcards

Ch 11 Flashcards

1
Q

The specialized function of planning how to obtain employees, oversee their training, evaluate them, and compensate them

A

Human Resources Management

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2
Q

Efforts to help employees balance the competing demands of their personal and professional lives

A

Work-life Balance

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3
Q

An overall environment that results from job and work conditions

A

Quality of Work life

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4
Q

Computer-based statistical approach to analyzing and planning for workforce needs

A

Work analytics

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5
Q

A statement of the tasks involved in a given job and the conditions under which the holder of a job will work

A

Job Description

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6
Q

A statement describing the kind of person who would be best for a given job—including the skills, education, and previous experience that the job requires

A

Job Specification

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7
Q

The percentage of the workforce that leaves every year

A

Turn Over Rate

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8
Q

Workforce planning efforts that identify possible replacements for specific employees, usually senior executives

A

Succession Planning

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9
Q

Efforts to keep current employees

A

Employee Retention

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10
Q

Nonpermanent employees, including temporary workers, independent contractors, and full-time employees hired on a probationary basis

A

Contingent Employees

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11
Q

Discrimination on the basis of gender

A

Sexism

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12
Q

An invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business

A

Glass Ceiling

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13
Q

Unwelcome sexual advance, request for sexual favors, or other verbal or physical conduct of a sexual nature within the workplace

A

Sexual Harassment

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14
Q

Programs and policies that help companies support diverse workforces and markets

A

Diversity Initiatives

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15
Q

The process of attracting appropriate applicants for an organization’s jobs

A

Recruiting

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16
Q

The process of getting rid of an employee through layoff or firing

A

Termination

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17
Q

Termination of employees for economic or business reasons

A

Layoffs

18
Q

Distributions of financial incentives to employees who voluntarily depart; usually undertaken in order to reduce the payroll

A

Worker Buyouts

19
Q

Required dismissal of an employee who reaches a certain age

A

Mandatory Retirement

20
Q

Periodic evaluations of employees’ work according to specific criteria

A

Performance Appraisals

21
Q

A multidimensional review in which a person is given feedback from subordinates, peers, superiors, and possibly outside stakeholders such as customers and business partners

A

360 Degree Review

22
Q

Real-time, computer-based evaluation of employee performance

A

Electronic Performance Monitoring

23
Q

Sessions or procedures for acclimating new employees to the organization

A

Orientation Programs

24
Q

A list of the skills a company needs from its workforce, along with the specific skills that individual employees currently possess

A

Skills Inventory

25
Q

Money, benefits, and services paid to employees for their work

A

Compensation

26
Q

Fixed cash compensation for work, usually by a yearly amount; independent of the number of hours worked

A

Salary

27
Q

Cash payment based on the number of hours an employee has worked or the number of units an employee has produced

A

Wages

28
Q

A cash payment, in addition to regular wage or salary, that serves as a reward for achievement

A

Bonus

29
Q

Employee compensation based on a percentage of sales made

A

Commissions

30
Q

The distribution of a portion of the company’s profits to employees

A

Profit Sharing

31
Q

Tying rewards to profits or cost savings achieved by meeting specific goals

A

Gain Sharing

32
Q

An incentive program that rewards employees for meeting specific, individual goals

A

Pay for Performance

33
Q

Pay tied to an employee’s acquisition of knowledge or skills; also called competency-based pay or skill-based pay

A

Knowledge Based Pay

34
Q

Compensation other than wages, salaries, and incentive programs

A

Employee Benefits

35
Q

Flexible benefit programs that let employees personalize their benefits packages

A

Cafeteria Plans

36
Q

Company-sponsored programs for providing retirees with income

A

Retirement Plans

37
Q

Generally refers to traditional, defined-benefit retirement plans

A

Pension Plans

38
Q

A defined contribution retirement plan in which employers often match the amount employees invest

A

401(k) Plan

39
Q

A program that enables employees to become partial owners of a company

A

Employee Stock Ownership Plan

40
Q

A contract that allows the holder to purchase or sell a certain number of shares of a particular stock at a given price by a certain date

A

Stock Options

41
Q

A company-sponsored counseling or referral plan for employees with personal problems

A

Employee Assistance Program

MGT 111 Final (10 decks)

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