6. Management and Maturity Models Flashcards
(29 cards)
Explain what Maturity is project management
The implementation of a standard methodology such that there exists a high likelihood of success.
Explain what Excellence is project management
A continuous stream of successfully managed projects.
What is Six Sigma?
A continuous improvement methodology. It drives out variance and analyses root causes of errors.
What are the 5 levels of Maturity Model (Harold Kerzner)? “Remember: UAEWC”
i. Uncertainty (Initial level)
ii. Awakening (Repeatable level)
iii. Enlightenment (Defined level)
iv. Wisdom (Managed level)
v. Certainty (Optimising level)
What are ISO 9000 and Six Sigma?
Quality management models
What are the ISO 9000 series?
A set of procedures and processes that are repeatable and traceable(it is possible to identify the root cause of a failure)
What are the 2 project management maturity models?
- Staged
- Continuous
Name a Characteristic of the Initial Level (1)
-Virtually no executive support
Name a roadblocks of the Initial Level (1)
- Resistance to change
Name an action Needed of the Initial Level (1)
- Training
What’s the degree of difficulty for the Initial Level (1)?
Medium
Name a characteristics of the Repeatable Level (2)
- Recognition of Benefits of Project Management
Name a roadblocks of the Repeatable Level (2)
- Resistance to a New Methodology
Name an action needed of the Repeatable Level (2)
- Develop a Culture That Supports Project Management
What’s the degree of difficulty for the Repeatable Level (2)?
Medium
Name a characteristics of the Defined Level (3)
- Management Support at All Levels
Name a roadblock of the Defined Level (3)
- Resistance to Shared Accountability
Name an action needed of the Defined Level (3)
- Support for Shared Accountability
What’s the degree of difficulty for the Defined Level (3)
High
Name a characteristics of the Managed Level (4)
- Establishment of a PMO
Name a roadblocks of the Managed Level (4)
- Wrong Industry to Benchmark Against
Name an action Needed of the Managed Level (4)
- Decide What to Benchmark and Who to Benchmark Against
What’s the degree of difficulty for the Managed Level (4)?
Low
What’s the degree of difficulty for the Optimising Level (5)?
Low
