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Organizational Psychology > 6. Organizational Life Quality > Flashcards

6. Organizational Life Quality Flashcards

(58 cards)

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1
Q

Organizational life quality is high when…

A
  • positive feelings towards work and future
  • motivated
  • good work-life-balance
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2
Q

name one factor that is in the top three when considering a new job…

A

work-life-balance

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3
Q

Family work relations

A

work overload –> less time for family

sick child –> missed meeting

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4
Q

Name family-friendly policies.

A

childcare, elderly acre
lunch tickets
parking
benefits to buy a house

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5
Q

How can work be FLEXIBLE?

A
  • time flexibility (part-time, compressed work week)
  • telecommuting
  • family leave
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6
Q

Define Spillover

A

transmission of DEMANDS & consequent STRAINS from one domain of life to another

  • within-person
  • across-domains
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7
Q

Define Crossover

A

transmission of DEMANDS & consequent STRAINS from one person to another

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8
Q

Spillover-crossover model

A

bakker & demerouti 2008

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9
Q

Compare direct crossover with indirect crossover.

A

direct: transmission via EMPATHY

indirect transmission via MEDIATING/MODERATING mechanisms (e.g. interaction style)

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10
Q

What is NOT crossover?

A

shared common stressors –> same trends in affect

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11
Q

Which negative processes have been empirically proven to be prone to crossover?

A
  • Anxiety
  • Burnout
  • Depression
  • Health complaints
  • Marital dissatisfaction
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12
Q

POSITIVE PROCESSES: direct Crossover

A

Happiness, positive mood

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13
Q

POSITIVE PROCESSES: indirect Crossover

A

work enjoyment –> partner’s wellbeing

job satisfaction –> partner’s marital satisfaction

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14
Q

Spillover from FAMILY to WORK: examples

A
  • CEOs with daughters have more socially responsible companies
  • leaders with poor sleep quality –> perceived as less inspiring
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15
Q

define “workaholism”

A

the uncontrollable need to work incessantly

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16
Q

Workaholism is a combination of which three conditions?

A
  1. social conditions
  2. personal conditions
  3. work conditions
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17
Q

WORKAHOLISM: social conditions

A
  • positive view about workload in our society
  • work pressure
  • business competitiveness
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18
Q

WORKAHOLISM: personal conditions

A
  • high vitality
  • self-esteem related to work
  • need to control
  • good performance in short-term
  • performance problems in long-term
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19
Q

workaholics…

A

work with a passion (obvious to observer)
work more hours
think about work more frequently
focus conversation on work ALWAYS

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20
Q

WORKAHOLISM:

Scott et al. 1997

A

workaholics are…

  • compulsive-dependent
  • perfectionists
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21
Q

WORKAHOLISM:

Spence & Robbins et al. 1992

A

workaholic triad:

work involvement, work enjoyment, drive

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22
Q

Type A personality and workaholism

A
  • urgency-impatience
  • hostility
  • over-involvement
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23
Q

is workaholism pathological?

A

no

it is an individual difference characteristic

  • inability to regulate working habits
  • self-imposed demands
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24
Q

WORKAHOLISM: work conditions

Study These Flashcards
A

Perfectionistic boss
Downsizing fears
TECHNOLOGY: glamour, addiction, gamification of work, high accessibility
blurring of work-life domains

25
Name examples of "hindrance demands"
time pressure | work overload
26
challenging demands increase __________.
motivation
27
Who made a workaholism scale? | name item examples
schaufeli & tauris 2004 WORKING EXCESSIVELY: • I spend more time working than on socializing WORKING COMPULSIVELY: • I feel that there’s something inside me that drives me to work hard
28
Describe the health impact of WORKAHOLISM.
a) surge of adrenaline --> taxing for heart esp. - illusion of energy, no recognition of fatigue - high blood pressure, heart attacks, stroke b) stress disorders e.g. anxiety, burnout, depression --> suicide
29
Describe the social impact of WORKAHOLISM.
- poor psych. wellbeing - worse communication - less established family roles - reduced emotional attachment
30
Current view on workaholism...
“It’s no longer seen as a respectable vice, but as a serious problem that can have life-threatening consequence.”
31
Workaholism: individual prevention
Identifying the problem 1. Primary 2. Secondary 3. Tertiary
32
Primary individual prevention of workaholism
- time management training | - work-home balance awareness
33
secondary individual prevention of workaholism
Support groups and coaching: experts who help those affected
34
tertiary individual prevention of workaholism
psychotherapy
35
organizational prevention of workaholism
Identifying the problem: surveys Primary - Job redesign - Realistic deadlines Secondary Support groups and coaching Organizational culture Tertiary - Employee Assistance Programs
36
Ways to combat workaholism
Learn to say no sometimes Switch off!!! build friendships at work
37
what is karoshi syndrome?
death from overwork
38
describe karoshi syndrome
- normal life rhythms are disturbed - build up of fatigue - chronic condition of overwork - high blood pressure, hardening of arteries - result: fatal breakdown
39
compare work culture: asia vs europe
Average Japanese worker put in 2,124 hours a year 500 hours more than Germans or French
40
cause of karoshi syndrom not just working hours: what else?
COMMUTING - very stressful - Housing market means 3 hours round-trip is common
41
KAROSHI SYNDROME: PHYSIOLOGY
excessive stress = sympathetic nerves & suprarenal glands --> increase in BP, hardening of arteries, blood coagulation --> cerebral haemorrhage --> heart failure
42
Overworking = behavioural correlates?
* irregular sleep habits * decrease social time * alcohol abuse * increased smoking * unhealthy diet • neglecting medical checks
43
Define "recovery"
- process of psycho-physiological unwinding after work
44
in what case are job demands not necessarily negative?
sufficient opportunity to recover
45
Name different types of recovery.
- verbal expression - physical activities - social activities - psych. detachment from work
46
define psych. detachment
Individual’s sense of being | away from the work situation
47
define relaxation
State to voluntarily reduce tension and stress - low activation - increased positive affect
48
what are mastery experiences?
``` Off-job activities - distract from job - challenging experiences - learning opportunities in other domains ``` - competence, proficiency
49
"control during leisure time"
degree to which a person decides which activity to pursue during leisure time - positive reevaluation of stress - lower distress - psych. wellbeing
50
define burnout
prolonged response to chronic emotional and interpersonal stressors on the job
51
name the three main components of BURNOUT
Emotional exhaustion. Cynicism (or depersonalization) Lack of professional efficacy
52
DIFFERENTIATE burnout from stress...
TYPE OF CHRONIC STRESS - NOT GENERATED JUST WITH WORK OVERLOAD - after break, still no recovery - PREVIOUS MOTIVATION
53
Burnout: depersonalisation
- distancing oneself from service recipients | - cynical attitude
54
Burnout: lack of professional efficacy
exhaustion/cynicism --> erosion of sense of own competence
55
How do the different components of burnout arise?
emotional exhaustion, cynicism = overworking lack of professional efficacy = lack of relevant resources
56
Compare stress and burnout
stress: - overengagement - emotions are overreactive - urgency, hyperactivity - anxiety disorders primary damage: physical burnout: - disengagement - emotions are blunted - helplessness/hopelessness - depression primary damage: emotional
57
burnout: diagnostic aspects
ICD 9: no ICD 10: "state of vital exhaustion" ICD11: burnout
58
name warning signs of BURNOUT
- exhaustion - Cynicism - A ‘cold, distant’ attitude - Minimal involvement - Ineffectiveness - A growing sense of inadequacy

Organizational Psychology (9 decks)

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