612 DEAF OR HEARING IMPAIRED PERSONS Flashcards

(26 cards)

1
Q

In determining what type of auxiliary aid and service is necessary, a public entity shall give _______________ to the requests of the individual with disabilities.

A

primary consideration

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2
Q

is a Video Remote Interpreting (VRI) service available at all six substations and at Headquarters. An officer, a certified ASL interpreter, and the victim/suspect/witness that is deaf or hard of hearing can communicate
through this service. Qualified interpreters can be provided through [this service] 24 hours a day, 7 days a week.

A

Deaf Link

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3
Q

When officers first realize they are in contact with a deaf or hard of hearing person, they should attempt to
communicate with them by any means available: talking, writing, sign language, or any combination of the three (3).
Often, one or more of these forms of communication will be adequate when communicating with a deaf or hard of
hearing person. However, in some circumstances, talking and writing will be insufficient. When communication is
complex and/or lengthy, the individual who is deaf or hard of hearing should be escorted to the nearest ________, or provided with a ____________.

A

DeafLink location
/
qualified on-site interpreter

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4
Q

When deaf or hard of hearing persons come in contact with officers, the first action they often take may be to ____________ to write out what they wish to communicate or to write answers to any questions they may be
asked. The action of _______________ should not be taken as an offensive or dangerous move, but
simply an instinctive move in order for the deaf or hearing impaired person to communicate.

A

obtain a pencil and paper
/
reaching for a pencil and paper

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5
Q

When dealing with persons who are, or are suspected of being deaf or hard of hearing, officers shall never assume
that the person ________ until it can be confirmed by appropriate responses to questions or directives.

A

understands

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6
Q

Once someone is identified as a deaf or hearing impaired person, officers shall determine by written or other forms
of communication the person’s’ __________________ – sign language, lip-reading, reading and note writing or speech.

A

preferred means of communication

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7
Q

For persons who use sign language, a family member or friend may interpret under ______________ until a
qualified interpreter arrives, or in ___________ for the sake of convenience, but only with _____________. In all other situations, officers shall not rely on family members or friends for sign language interpretation due to their potential ____________ or _____________.

A

emergency conditions
/
minor situations
/
consent of the deaf person
/
emotional involvement
/
conflict of interest

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8
Q

Officers shall be aware that only about ___________ of words can be accurately interpreted by lip-reading. Therefore,
communication of a critical nature (e.g. Miranda warnings) shall be reinforced by other means of communications.
(See below)

A

one third

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9
Q

Highly stressful situations, background noise, multiple speakers and complex information and instruction can
compromise the limited effectiveness of hearing aids. Officers shall test comprehension by ________________

A

seeking appropriate
responses to simple questions or directives.

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10
Q

is a card presented to a deaf or hard of
hearing person who has been arrested or suspected of committing a Class B misdemeanor or higher offense,
advising them they are under arrest and will be taken to jail or to a police facility for questioning.

A

SAPD Form #12-HI-A, Information For Hard of Hearing - Arrested Person

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11
Q

is a card presented to a
deaf or hard of hearing person who has been stopped for a traffic violation, explaining why they were stopped and
the action they should take concerning the traffic citation.

A

SAPD Form #12-HI-T, Information For Hard of Hearing - Traffic/Misdemeanor Citation,

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12
Q

Any officer unable to communicate effectively with a deaf or hard of hearing person involved in any police matter
(i.e., traffic crash, disturbance, etc.) ____escort the individual to the nearest DeafLink location.

A

shall

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13
Q

If the police matter is serious and the individual cannot be escorted to the nearest DeafLink location, the officer shall
request, ______________, a ___________ be provided to communicate with the deaf or hard of hearing person.

A

through a supervisor
/
qualified interpreter

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14
Q

The arrested person will be provided with access to DeafLink or with a qualified on-site interpreter to communicate the Miranda warning and interpret during any questioning, statement or confession; and

The Miranda warning, questioning, statement or confession will be_______________ or the follow up unit responsible for investigating the crime. Both the qualified interpreter and the
arrested person or suspect will be ________.

A

video taped by personnel from the Crime
Scene Unit
/
video taped

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15
Q

Due to the difficulty in communicating with deaf or hard of hearing persons without a signer or qualified
interpreter, officers will not make a custodial arrest if the actor refuses to sign the misdemeanor citation or traffic citation. The officer will write _________ and _______ on the misdemeanor citation or traffic citation and release the actor or traffic violator.

A

“Refused to Sign”
/
“Hearing Impaired”

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16
Q

When effective communication is not possible between officers and deaf or hard of hearing complainants, victims, or witnesses to any Class B misdemeanor, or higher offense, access to ______ or a _______________
will be provided.

A

DeafLink
/
qualified on-site interpreter

17
Q

When effective communication between officers and deaf or hard of hearing complainants, victims, or witnesses to any Class C misdemeanor is not possible, DeafLink, a departmental signer, or an on-site interpreter will be used to obtain their names, addresses, and telephone numbers, __________________.

A

in case they are needed at a later date

18
Q

The Communications Unit will keep an updated list of members of the Department who are signers and available to facilitate communication between officers and deaf or hard of hearing persons during their normal duty hours.
Departmental signers should only be used if ____________________.

A

DeafLink cannot be accessed

19
Q

The Communications Unit will maintain a list of companies or agencies which provide qualified interpreters on a
twenty-four (24) hour basis to facilitate communication between officers and deaf or hard of hearing persons. These
companies and agencies should only be used_________________.

A

if DeafLink cannot be accessed

20
Q

Supervisors being notified by a subordinate that a deaf or hard of hearing person has been arrested or is a
suspect in a Class B misdemeanor or higher offense _________________ to determine the need for a
qualified interpreter.

A

shall contact the subordinate

21
Q

If the supervisor determines a qualified interpreter is needed, the supervisor will authorize the use of __________
or a ______________.

A

DeafLink
/
qualified on-site interpreter

22
Q

Officers arresting or having a deaf or hard of hearing suspect in a Class B misdemeanor or higher offense shall
____________________ before proceeding with any investigation.

A

advise a supervisory officer

23
Q

Officers communicating in any form of writing with deaf or hard of hearing persons involved in any Class B
misdemeanor or higher offense shall ______________________.

A

process the writings as evidence

24
Q

When a signer or qualified interpreter is used, officers with report responsibility shall include ________________ on the signer or qualified interpreter in their reports.

A

identifying information

25
Officers, when requested, __________ the qualified interpreter's log book.
shall sign
26
When notified, personnel from the _________________ will provide the equipment and video tape the Miranda Warning and interrogation process of deaf or hard of hearing persons arrested for or suspected of any Class B misdemeanor or higher offense.
Crime Scene Unit