Chapter 5 Flashcards

1
Q

Internal vs. External Equity For Pay

A

internal: the worth of the job to the organization
external: the competitiveness of an organizations pay relative to industry standards

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2
Q

Variable Pay programs

A

a reward program in which a portion of an employees pay is based on some individual or organizational measure of performance

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3
Q

Individual Based (Variable Pay)

A

Piece-rate wages
merit based pay
bonuses
skill based pay

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4
Q

Piece-rate pay

A

individual based incentive plan in which employees are paid a fixed sum for each unit of production (peanuts at baseball games)

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5
Q

Merit-based

A

Pay based on performance appraisal ratings

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6
Q

Bonus

A

individual based incentive that rewards employees for their recent performance

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7
Q

Skill Based Pay

A

individual incentive plan that sets pay levels on the basis of how may jobs or skills an employee has/can do

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8
Q

Group-based Variable Pay

A

Gainsharing

improvements in group productivity determine the total amount of money to be shared

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9
Q

Organizational-Based Variable Pay

A

Profit Sharing

Employee Stock ownership plans (ESOPs) and stock options

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10
Q

Challenges to pay-for performance

A

teamwork
unions
public sector employees

Ethical considerations

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11
Q

Issues W Rewards

A

Rewards dont often reflect organizational goals

individuals are stuck in old patters of reward/recognition

organizations dont look at the big picture

mngment and shareholders focus on short term results

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12
Q

Job Characteristics Model (JCM)

A
1- skill variety
2-task identity
3-task significance
4- autonomy
5-feedback
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13
Q

MPS (Motivational Potential Score)

A

(skill variety+task identity+task signif)/3

X feedback X autonomy

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14
Q

Ways to Redesign Jobs

A
Job Rotation
Job Enrichment
Flextime
Job Sharing
Telework
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15
Q

Job Enrichment

A

vertical expansion of jobs, in which the employee controls the planning, execution and evaluation of the work

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16
Q

Employee Involvement

A

participative process that uses the input of employees to increase employee commitment

17
Q

Representative Participation

A

employees participate in organizational decision making though small groups of representatives