Steps Of Service

Question 1

1st Step of service

Answer 1

Greet and Connect within 30 seconds. Place chit or coaster.

Question 2

2nd Step of service

Answer 2

Menu tour and ordering. Offer suggestions and upgrades (upsell)

Question 3

3rd Step of service

Answer 3

Setting the stage. Mark between courses. Maintain

Question 4

4th Step of service

Answer 4

The main event.

• 2 minutes or 2 bites
• Serve left, clear right
  1) Open service
  2) ladies first

Question 5

5th Step of service

Answer 5

Sweet so long. Offer coffee, dessert and the check. Pickup and rerun ASAP.