Sac 2b

Question 1

Workplace relations

Answer 1

referred to as industrial relations, workplace relations is concerned with the contractual, emotional, physical and practical relationship between the employer and employee.

Question 2

Performance management strategies

Answer 2

• Management by objectives
• Appraisals
• Self evaluation
• Employee observation

Question 3

Management by objectives

Answer 3

managers and employees work together to create and monitor goals for a specified amount of time. (provides specific goals: locke and latham)

Question 4

Performance appraisal

Answer 4

refers to the formal assessment of how efficiently and effectively an employee is performing. (common methods of appraisal: essay method, critical incident method, criteria based assessment)

Question 5

Self evaluation

Answer 5

this strategy involves the employee assessing their own performance against a predetermined set of criteria.

Question 6

Employee observation

Answer 6

useful for evaluating leadership and inter personal skills. a common form of employee observation is 360 degree feedback, where information on performance is sought from a variety of sources reducing bias.

Question 7

Termination management

Answer 7

• Retirement
• Redundancy
• Dismissal
• Resignation

Question 8

Termination

Answer 8

ending the work relationship between an employee and the business.

Question 9

Entitlements

Answer 9

benefits that employees receive when they are terminated from the business. (sick leave, annual leave)

Question 10

Transition issues

Answer 10

the services offered by the business to employees to assist them into moving into the next phase of their lives. (counselling, resume writing)

Question 11

Retirement

Answer 11

a voluntary type of termination whereby an employee chooses to leave the business and exit the labor force.

Question 12

Redundancy

Answer 12

an employee’s role no longer needs to be filled at the organisation so the relationship between the employee and the business must end. (voluntary or involuntary)

Question 13

Dismissal

Answer 13

an involuntary type of termination whereby the business concludes the relationship with the employee due to that employee’s performance being unacceptable. (two types: dismissal on notice, summary dismissal)

Question 14

Resignation

Answer 14

a voluntary type of termination whereby an employee chooses to end the working relationship with the business.

Question 15

Participants in the workplace

Answer 15

• Employees
• Employers
• HR manager
• Unions
• Employer associations

Question 16

Employees

Answer 16

demand challenging work, involvement in decision making, wants to maximise pay and working conditions.

Question 17

Employers

Answer 17

handle employee relations.

Question 18

HR manager

Answer 18

manage the working relationship, negotiating employment arrangements with employees and their representatives.

Question 19

Unions

Answer 19

called upon to represent their members in the development of employee agreements.

Question 20

Employer associations

Answer 20

comprised for employers that unite to share advice and support, and promote common interests.

Question 21

Award

Answer 21

a legally binding agreement that sets out the minimum wages and conditions of employment in an industry.

Question 22

Ten national employment standards

Answer 22

• Maximum weekly hours of regular work
• Right to request flexible work arrangements
• Parental leave
• Annual leave
• Personal, carers and compassionate leave
• Community service leave
• Long service leave
• Public holidays
• Notice of termination and redundancy pay
• Provision of a fair work information statement

Question 23

Adv & Dis to ten employment standards

Answer 23

Adv- simple and easy to follow and no conflict

Dis- not flexible and not competitive

Question 24

Enterprise agreement

Answer 24

an arrangement that determines the pay and conditions of employees, negotiated in good faith by employees and their employer.

Question 25

Adv & Dis to enterprise agreement

Answer 25

Adv- flexible and competitive

Dis- difficult to negotiate, may create conflict and must be updated

Question 26

Individual agreements

Answer 26

an arrangement that determines the pay and conditions of a certain employee, negotiated by the employee and their employer.

Question 27

Enterprise/collective bargaining

Answer 27

involves determining the terms and conditions of employment through direct negotiations between unions and employees.