Chapter 9 Flashcards

1
Q

What is employment motivation?

A

An internal force that drives a worker to action, as well as any external factors that encourage action.

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2
Q

What determines whether a person will do their job properly?

A

Motivation

  • while ability and skill determine if a person can do a job, motivation determines whether a person will do a job properly.
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3
Q

What is a self-fulfilling prophecy?

A

A self-fulfilling prophecy is a prediction that directly or indirectly causes itself to become true, by the very terms of the prophecy itself, due to positive feedback between belief and behavior.

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4
Q

How can the Self-fulfilling prophecy be applied to work

A

Organizations can boost self-esteem through Experience with success; self-fulfilling prophecy (try new, but easy tasks, take little steps)

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5
Q

What is the Pygmalion effect?

A

is the phenomenon whereby higher expectations lead to an increase in performance

Likewise, in the workplace, an employee will adapt his or her behavior and level of performance to meet the expectations set by their manager and the organization. The expectations that a manager holds of his or her employees can powerfully influence the employees’ behavior.

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6
Q

How can the Pygmalion effect be applied to work?

A

Organizations can boost self-esteem through supervisor behavior; Pygmalion Effect (supervisor confidence boosts SE and performance)

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7
Q

What is affiliation Motivation?

A

Those motivated by jobs in which they can work with and/or help others

  • Also, make the worst supervisors
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8
Q

Is affiliation motivation an indication for best supervisors?

A

Those motivated by jobs in which they can work with and/or help others

  • Also, make the worst supervisors
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9
Q

What is power motivation?

A

Those motivated by a desire to influence others

  • Make the best supervisors
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10
Q

Is power motivation a good indication for good supervisors?

A

Those motivated by a desire to influence others

  • Make the best supervisors
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11
Q

Describe Maslow’s Hierarchy of needs.

A
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12
Q

What is goal setting theory?

A

Improving motivation by setting goals that are

● Specific (pushups vs. 500 pushups)

● Measurable (must be quantifiable)

● Difficult, but attainable (not impossible)

● Relevant (job-related)

● Time bound (specific timeframe involved)

● Employee participation (are goals set by employee?)

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13
Q

What is the Premack Principle?

A

The Premack principle says Different things reinforce different people

● We can get people to engage in behaviors they don’t like (e.g., studying) by reinforcing them with the opportunity to engage in behaviors they like better (e.g., going for a walk, checking email, etc.)

  • states that high probability behaviors can be used to reinforce low probability behaviors.
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14
Q

What is pay for performance?

A

Financial Incentive Plans, Individual Incentive Plans ■ Pay for performance ● E.g., commission

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15
Q

What is pay for performance?

A

A financial reward system for employees where some or all of their monetary compensation is related to how their performance is assessed relative to stated criteria.

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16
Q

What is merit pay?

A

Raises based on performance appraisals.

Merit pay, also known as pay-for-performance, is defined as a raise in pay based on a set of criteria set by the employer. This usually involves the employer conducting a review meeting with the employee to discuss the employee’s work performance during a certain time period.

17
Q

What are shortcomings of merit pay?

A
18
Q

What is expectancy theory?

A

Summing up Motivation: Expectancy Theory

● Formula: Motivation = E (I x V)

● Expectancy ■ Relationship between effort and outcome

● Instrumentality ■ The extent to which a behavior leads to specific result

● Valence ■ The extent to which employee values outcome

● Highly motivated people possess high levels of all three

19
Q

What is Equity theory?

A

theory is based in the idea that individuals are motivated by fairness, and if they identify inequities in the input or output ratios of themselves and their referent group, they will seek to adjust their input to reach their perceived equity.